
T. Wright Properties
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We had a great experience with Megan and PMI - they worked with us when we had to move early and always sent out maintenance in a timely manor when we needed it!
Have rented from this company for 2 years. The issues incurred with customer service and repairs have always been at the hands of the service used. Plumbing issues addressed timely! Deck issues addressed timely!HVAC issues 4 weeks with no air downstairs in a home over 4500 square feet!!!! BUT.... this was bcs of Quality Heat and Cooling(Ironically should change that name) PMI isn't the issue, THE VENDORS THEY USE ARE!!
My experience with Nashville Edge Apartments and PMI. Before move in, my $500 deposit was lost. I went down to the office and the lady at the desk found it in a stack of mail that was stuffed in a drawer. No on-site management. The communication was little to none. Any communication I did receive came off as if I was being a bother. There is no emergency maintenance - found that out when my kitchen flooded multiple times and the issue wasn’t fixed until days later. Something with the pipes. Every time my upstairs neighbor did laundry, my kitchen flooded. The pipes froze each winter. I went at least a week without hot water each time. This last winter, they had to break the concrete inside the crawl space behind my kitchen just to be able to stop the flooding from the burst pipes. A light fixture in the kitchen fell out of the ceiling before I moved out and the electrician couldn’t fix it because the wiring wasn’t done correctly to begin with. The grounds are constantly littered with trash and animal feces. The dumpsters are always overflowing. One of the smoke alarms was placed in front of the hall closet and I could never open that door all the way. The hall light outside the front door was broken when I moved in and was fixed shortly before I moved out (three years later). Any maintenance request I put in, I always had to follow up on because it would go days without a response. Stray cats wander the grounds and I even saw a pig a couple of times. Oh, and the “welcome home” goodies left in my unit when I moved in were expired.
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