K-W Mitsubishi

• generalmanager@kwmitsubishi.com
• service@kwmitsubishi.com
• parts@kwmitsubishi.com

Dave Smiley

Heffner Lexus (specifically Erfan and Tiffany) made the purchase of my new car an incredibly enjoyable experience. They provided great service, expertise, and insight, while not pushing me in a particular direction. They were both very helpful and I look forward to having my car serviced at this dealership. They really deliver on a great customer experience! Thank you!

Sina Maleki

I had a truly excellent experience at Lexus Heffner. Taj, the salesperson, was extremely friendly and supportive—he helped me from start to finish, explaining everything in detail once my car arrived and making sure I understood all the options. Landon, the financial manager, was very knowledgeable and made the whole purchase process smooth and stress-free. He communicated with me through email, explained everything thoroughly, and went above and beyond to ensure I was comfortable with the process. Even though I came all the way from Newmarket, Ontario to Kitchener to buy my car, it was absolutely worth it. Thank you to the entire Lexus Heffner team for such a great experience!

Sushmapriya Maddala

I recently purchased a Lexus RX 350h from Heffner Lexus, and I couldn’t be happier with the entire experience! From start to finish, everything was seamless and professional. Desi, my sales consultant, was fantastic—knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. He took the time to answer all my questions and guided me through every feature of the RX 350h. Wasim, the assistant sales manager, made the whole process smooth and stress-free. He was transparent and accommodating, ensuring I got a deal that worked for me. Finally, a big thank you to Tiffany in finance, who made all the paperwork effortless. She explained everything clearly and made sure the final steps were quick and easy. The team at Heffner Lexus truly goes above and beyond. Their professionalism, attention to detail, and customer-first approach made buying my RX 350h an enjoyable and memorable experience. Highly recommend them to anyone looking for a Lexus!

Douglas Christopher

I’ve known Desi since I bought my 1st HeffnerToyota Camry in 1998. He has now put me in the seat of a 2025 Lexus 350, I love it! Thanks Desi you have done a fabulous job making my vehicle aspirations come true. Thank You!