Evercare Hospital, Dhaka

Chaos, over crowded. Limited counters compared to customers. Over crowded. Sample collection unit seems congested and feels like suffocated. Different patients come accross the country seek management. This congestion, limited space may result transfer several infectious diseases. Management of this hospital should take care of this matter. However, the staff were cooperative.

I’ve been visiting this hospital for years—even back when it was managed under the Apollo Hospital name. Sadly, my recent visits have left me deeply disappointed and concerned. Not long ago, I had to bring a family member in for treatment. What I expected was the organized, patient-focused environment I was used to. Instead, I found an overcrowded, chaotic facility that felt more like a busy market than a healthcare institution. Waiting areas were packed, patients and attendants standing shoulder to shoulder with little guidance or communication from staff. The atmosphere was tense, disorganized, and stressful—exactly the opposite of what you want during a medical emergency. What made things worse was the clear lack of proper management. From registration to consultation, everything felt slow, confusing, and frustrating. There didn’t seem to be enough staff to manage the increasing patient load, and those who were there appeared overworked and under-supported. Long queues, uncoordinated services, and constant delays made the entire experience far more exhausting than it should have been. To add to the frustration, the recent price hikes were shocking. Costs have gone up drastically, yet the quality of service has gone down. It’s heartbreaking to see that despite paying so much more, patients are now receiving less care, less attention, and less respect. In my personal opinion, the previous management under Apollo Hospital was far more efficient, patient-friendly, and professional. There was a visible system in place, staff were more responsive, and the overall environment was much more controlled and comforting. Evercare Hospital may have taken over the name and branding, but it has clearly failed to live up to the standard that patients like me once trusted. I genuinely hope the management takes this feedback seriously, because people come here in moments of vulnerability, expecting compassion and care—not chaos and disappointment.

One of the best place for treatment, they take care of all the patient very thoroughly and the doctors are very friendly, the staffs and the nurse is alsoo very cooperative and supportive for every step of treatment of the patient. They rooms and the places / floors are really clean. Liked their clean environment very much