Downtown Psychological Services, PC

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I've been working with Raquele for a little under a year, and I truly can’t overstate how much she’s helped me. She’s incredibly sharp--the kind of person who really gets what you’re saying, even when you’re struggling to find the words. She has a deep emotional intelligence that makes you feel seen, understood, and safe. From the very first session, I felt comfortable opening up to her about my struggles with anxiety and depression. She brings a rare mix of warmth, intuition, and professionalism and consistently helps me make meaningful connections between my thoughts, feelings, and patterns. We've made real progress with not only having me feel better, but actually understanding myself more clearly and navigating life with more self-compassion. I can’t recommend Raquele highly enough. Therapy with her has been one of the most important investments I’ve made in my mental health.

Renee Alston

Starting to understand why so many people forgo therapy. I had a consultation scheduled and the therapist completely missed it because her calendar didn’t sync properly she said. I gave her grace and still got on the call. I ended up sharing some really personal things even though I was trying not to cry, only for her to tell me she’s unavailable until August 20. Why even take the call if you knew that???? The whole experience was mishandled from top to bottom. She missed the appointment because of her “Google Calendar” and still chose to proceed, knowing she wasn’t actually available. I opened up, clearly in distress, and instead of offering any care in the moment or being honest about her availability from the start, she let me pour my heart out just to say she couldn’t help but can refer me to some people. That’s not just poor practice, it’s a breach of trust. And then to top it off, she sent referrals who aren’t even fully licensed because you know I am going to check! It felt rushed, dismissive, and unprofessional. I deserved compassion, consistency, and clarity. I got none of that. Therapists have a responsibility when handling people who are grieving or in crisis. What she did was careless. Don’t take people’s pain lightly. If you’re not available, don’t pretend you are. I set up an appointment with another practice for early next week. SMDH! This is why Taraji crashed out in Straw on Netflix. You’re trying to do all the right things and met with bullshit left and right.

Nisha Shah

Clarity Therapy offers such a fresh approach to therapy. Not only is their office and therapy rooms so peaceful and comforting with beautiful decor, their therapists (I have worked with Christina Mancuso for 2 years) are so skilled in helping to improve their clients life. I have been in therapy multiple times in my 49 years of life, but no practice and therapist has allowed me to make this much positive growth as Clarity Therapy and Christina.

Juliet Bader

My longform review has been taken down twice now. I think it’s important to have up, so I’m trying again: Where do I begin? Clarity does not feel like a legitimate practice because it isn’t one. The therapists ARE licensed, sure. But nothing about this place feels serious. Turns out, it’s actually a “therapist-matching” service owned by Clarity Omnimedia — already, this sounds bad. It’s a marketing company. And in retrospect this makes perfect sense! When I walked in for the first time, I was struck by how bizarre this place is. I felt like I was in the leasing office for a “luxury” apartment building. There is a desk that’s — as far as I can tell — just for show; there’s a $1000+ kinetic sand… thing; everything is white marble and navy, with gold accents. IT’S WEIRD. It’s not what a therapist’s office looks like. But I wrote all that off as a quirk. Clarity Omnimedia, the parent, is a “digital media and publishing” company that invests in “purposeful health and wellness ventures” to “bring about meaningful and positive change in the world.” I would love to meet whoever wrote that copy. None of it says anything, and all of their websites are like that. Anyway, Omnimedia fathers two groups: Clarity Therapy, the ”therapy” practice I frequented; and Clarity Cooperative, which seems to be some sort of therapists-as-entrepreneurs grift. You pay them and they… give you advice via PowerPoint? It’s consulting and networking and like, newsletters. Not sure. Not going to pay to find out. My favorite post on their Instagram is one that asks “how do I get more clients?” — it’s a funny account, check it out. The big boss, Dr. Logan Jones, is just a consultant. The header on his website is grammatically mangled and totally meaningless — go look. He is a businessman with a couple businesses. His shirt is unbuttoned. Degree or no degree, this is not a mental health professional in any meaningful sense of the term. He doesn’t even pretend. Re the therapy itself: It was abysmal. I was explicit about what I needed help with, but for months she just wasted my time. We didn’t unpack where my issues came from; we didn’t even talk about them, beyond my initial explanations and subsequent dead-end proddings. Instead we talked about the inanities of my day-to-day life. She started a legitimate argument with me over what time the Met closes and just wouldn’t drop it (I was right, btw). Our relationship, by the end, became antagonistic. She said a few things to me that were totally inappropriate for a therapist to say, and I came away with the strong impression that she was incompetent, simple as. I felt misread — or, honestly, judge ignored. I hate to say it, because it’s embarrassing, but I felt totally taken advantage of. I paid for so many sessions before my therapist even MENTIONED trying out the treatment I was there for. Another reviewer mentioned the same thing. I would never, ever recommend this practice to a friend. I would advise a friend to seek out an office that doesn’t look like a Crate and Barrel — a practice that isn’t owned by a MARKETING FIRM, whose practitioners can at least PASS as professionals. Clarity would be ann excellent subject for one of those “dark side of xyz” netflix documentaries — that’s all I keep thinking. You’d do better to just sit down with a sales associate in a nice room staging at an IKEA. EDIT: The reply to this is hilarious. They are in fact owned by a marketing firm. Weird lie.