Ardent Roof Systems Inc

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Alice Wong

The staff and management at Ardent Roof Systems have provided exceptional customer service for my re-roofing project. It started with a phone call talking to Irene who was detail oriented. She asked if I had any issues with my roof. I told her about my leaky chimneys. Derrick was with me every step of the process starting with a detailed quote and ending with the rain caps. He addressed all my questions promptly. Derrick had made the process worry-free for me. Dan and his installation crew worked tirelessly and efficiently as a team. They cleaned up well after the job was done. Matthew did a phenomenal job on replacing the chimney storm collars. Now the collar areas look like new. The personnel who installed the rain caps literally went the extra mile in procuring a part to retrofit one of the caps. Thank you to everyone who was involved with my project. Due to your strong work ethic and professionalism, you had all made the process seamlessly for me. I am happy with my new roof! I highly recommend Ardent Roof Systems because of this amazing team of polite, personable, professional and dedicated staff and management!

Tom Bradka

Ardent Roof Systems Inc has been incredible to work with. Their quality, professionalism, and service are second to none. This is the only roofing company I will ever use. They went out of their way to help my aging father with a roof repair when no one else would. His house is older and will eventually be torn down, but they still treated the job with care and respect, helping us stop the leaks and give him peace of mind. That meant a lot to me and my family. They also came through for me in the middle of winter when my own roof was leaking, during their peak season, and still managed to get it repaired quickly, even with the roof covered in 4ft of snow. They didn’t hesitate, and the work was excellent. Derrick, Shawn, and Matthew went above and beyond to make sure both jobs were handled with care and honesty. Their team genuinely cares about their customers, and it shows. Highly recommend Ardent Roof Systems to anyone looking for reliable, top-quality work and outstanding service.

Deborah Taylor

I would not recommend Ardent to anyone. I first contacted Ardent on Aug 13th. When I did not receive any call back I contacted them again on Aug 25th. I was told I should have had a call and they would send as urgent to the head of sales. On Sept 4th I called again as I still had had no call back. The lady who answered said Derrick had called me and let a message, when I indicated I had not received this message she double checked the contact details and both the phone number and address was incorrect. Derrick did come out on Sept 8th and he had four options for us. I sent an email on Sept 17th asking when we might receive our quotes. I phoned Derrick on Sept 19th and left a voice message. I phoned the office on Sept 23rd and ask if Derrick was working, when they said yes they put me on hold. I got cut off ad phoned Derricks direct line again and he texted he was on the phone and would call met back. He did call me back and indicated he received my email but he was waiting for google earth measurements (as he took none when he came out) he indicated he expected o have them by Sept 25th . To this date (Oct 13th) we have received no options or quotes. I contacted another company on Oct 4th, they came out on Oct 5th, quotes sent to us on Oct 10th and they will be doing the work the week of Oct 20th.

Christopher Mack

Ardent was one of the three companies I decided to get an estimate from for my roof to be reshingled. I called them first and talked to Derek, he seemed great and personable and I was excited at the potential opportunity to work with him. He told me he'd have an estimate together within the next two days. I didn't get a call at all. I proceeded to get my other two estimates, they other companies came out and checked out the house and got their quotes to me. Then I called Ardent back, asked to talk to Derek again and he assured me he'd get the estimate to me. This was about a month ago, and the roof has been reshingled by another company and I'm still waiting for Ardent to give me the quote I called twice for. Try Matt's Roofing instead, they're faster, have great communication and likely cheaper.