Upper Deck Bar & Restaurant

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Steve Saunders

We arrived at Lainston House Hotel to celebrate our 61st Aniversary and immediately received a friendly, helpful and sociable welcome. We are in our 80's and forgot to order a ground floor room which they quickly found for us. Room was superb with air conditioning, modern en suite, free wi-fi and lots of side extras. We even recieved a Happy Anniversary card together with a small box of chocolates left in our room that evening.The food was delicious and service excellent. All staff were courtious and offered their assistance at all times. The cost of our stay, especially drinks was high but was more than compensated by the such wonderful staff service,

racy975

January is miserable - and having a birthday in early January even moreso. Unless, that is, you’ve been treated to a culinary stay at Lainston House for said birthday. Every single member of staff, our room, the hotel grounds, the food, the service, was absolutely on point. The two of us and our children were made to feel so welcome and looked after. The true highlight of our stay was the chef’s table experience in the Avenue. The team were just amazing - each and every staff member made the whole evening a special one that we won’t ever forget. Tom was a total gem. Our kids loved him. We loved him! His energy and passion were tangible - and his food was out of this world. We will watch with keen interest his continued rise in the culinary world. THANK YOU to everyone at Lainston House for making the whole weekend one to remember. We will return - be sure of that. Probably when it’s warm and sunny though so we can enjoy the beautiful grounds and surroundings a little more!

Trip.com Member

Great service at Laintone House, especially from the receptionist Jerry — very friendly.However, the room had loud noises at night, like water or flushing sounds coming from other rooms, which should be improved.Overall, it was a good experience.

Joy Painting

Our second visit to Lainston House hotel and The Avenue. On arrival we were shown to our room by Gerry who made us feel very welcome. The room had everything we needed and more. The bed was comfortable, large and with beautiful linens. The tea and coffee was of good quality with mugs of a good size. The bathroom was luxurious with a spa bath, large shower and double sink. The breakfast menu has a good selection and I was able to order just what I wanted. The service was excellent, friendly and warm. We ordered room service which arrived quickly and was hot and tasty. We also ordered a bottle of champagne which was in room at the time I requested. We booked the tasting menu at The Avenue which was outstanding. Every dish was a journey for the taste buds. Each dish was full of favour and presented like a piece of art. From arrival to departure the hotel made our stay special and I cannot wait to come again