
Spaces Cité Multimédia
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🚩🚩Avoid at all costs 🚩🚩 Horrendous parent company (IWG/Regus) that will squeeze every dollar out of you. There is absolutely zero care for their customers. Way better options out there for better value and customer service. 1. Incentivized us to sign a 6 month agreement by saying we can order free furniture. Was told it would take 3-4 weeks. Ordered around 10 items from their fancy catalogue. Weeks, then months went by, we were told they were arriving "soon". Never arrived. Never compensated for hindering us from properly getting set up. Would have just bought our own furniture if we were just told it was never coming. 2. Left the office in a cleaner state then when we received it. Was still charged $1,117 "restoration fee" for a tiny 250 sq ft room. This mandatory fee was buried on the last page of a linked "house rules" document. See attached photo from when we left the office for what requires a $1,117 "restoration", shows how much this company rips off their customers. 3. After switching from a 6-month to a month-to-month agreement we tried to cancel that first month. We were told that a line in their lengthy agreement says we are obligated to pay. Sure, it's in their agreement but any normal company would have just let us leave and waived that last month. 4. Posted a similar review on other site, " IWG global success manager" lied in a public response saying that the promised "free" furniture actually had a fee. After a week and 3 emails later they finally deleted and re-posted their response without the lies.
Great place to rent an office for a few days. Nice outdoor space and great little sandwich shop conveniently located right next to it.
I recently had an experience with "Spaces" that I feel compelled to share. While I always approach new spaces with an open mind, there were several aspects of this particular coworking space that left me disappointed. 1. Noise Levels and Soundproofing Issues: The coworking space houses a table football game, which, while entertaining for some, can be incredibly loud. This wouldn't be a significant issue if the phone booths were soundproof. Unfortunately, they aren't. This means that without headphones, any calls you make can easily be interrupted by the noise of the game and the accompanying shouts. When I raised this concern, the staff's response was dismissive, suggesting it was my problem to deal with. 2. Coffee Amenities: One might expect complimentary coffee in a coworking space, but that's not the case here. The filter coffee machines are consistently out of order. The alternative is a coffee machine that charges $2.5 per cup, and the quality of the coffee is subpar. 3. Payment System Concerns: The payment system lacks transparency. I found it challenging to understand the agreement terms, primarily because the staff couldn't communicate them clearly. Unlike spaces like WeWork, where you're charged a fixed amount without giving them access to your credit card, here it seems they have the liberty to charge your card as they see fit. 4. Feedback Handling: After voicing my concerns in an internal poll, I was taken aback when the staff approached me, requesting that I delete my negative feedback. This reaction to genuine criticism was disheartening. To sum up, my experience with "Spaces" was less than satisfactory due to concerns with their payment system, noise levels, lack of amenities, and their approach to feedback. I hope potential patrons consider these points before deciding to use their services.
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