Solutions Auto Group Lawton

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Carlita Mestes

If I could give no stars I would. My car has been in possession of solutions auto for 2 weeks if not more. Waiting for it to be worked on. I just got it back and my check engine light is STILL ON. I’m confused on why this company couldn’t call n me to tell me that something else was wrong with it so I could approve it (like they said they would). they just ignored the issue and gave it back to me. The vehicle BARELY wants to drive right. Not only did they charge me $2,000 for the work and kept the car I’m PAYING on for weeks. I just find it insane that something else is an issue and they don’t have the professionalism to communicate. Seems like a slum dealership to me. I have never been late on payments. I pay there insane prices. But yet get treated poorly by Kevin and the lady at the Lawton office. Joe the owner clearly does not care about the cars he puts people in or values the customers that they have. Now just another issue they will want to me pay another arm and leg for. If I am paying on something I should be able to drive it there mechanics need to have better time management skills as well.

Tara Johnson

My experience at SAG was fast and friendly!!!! I've purchased vehicles at other dealerships in the past that made me feel rushed and pressured to buy, but the service I received at SAG was very professional and courteous. The sales consultant, Tricia allowed me to make an informed decision and I'm absolutely loving my new vehicle! So, if you want superior service then definitely go check out Solutions Auto Group!

Randi Mammedaty

Loved how easy and affordable this place is!! Tricia got me in and out in a timely manner!!! Great place to purchase from ❤️

J Sasser

Junky highway cars/ Lemon lot!!. Horrible customer service. Be smart and look around and at the proce before you buy!!! Better off saving your money and buying the same car cash for half the price off FB or the another shop than coming here. Sold me a car with no AC!! Then lied about fixing it stay away. If you willing to pay 3X the amount of the price on the car be my guest! Edit after reply from owner. It's nice to put all purchase information out to the public on the review after you didn't like, seems real professional. It seems you do that to everyone. But what you won't say is that your employees were hiding paperwork and now you're trying to make me pay for the work the messed up on. Yall sold a car with no AC and somehow the paperwork goes that's says you fixed it. The car been junk since day 1 one of owner ship. 160,000 miles on a 2016... All the cars are trash, burn holes in seats, soggy head liners, super high mileage I was desperate for a car I can admit that. If I would have known this is how you operate i would have never stepped foot on yor lot. Again, I WAS SOLD A CAR WITH NO AC. I brought it back a day later for repairs AND THEY LIED/LOST THE PAPERWORK Finally received my car back from the shop 1 month later, only thing is I think they left a door open or something. My whole trunk, spare tire area and floors got wet while in their shop. Call smells like old clothes and moldy now 🤢