Solace Massage Therapy Centre

Not available.

edward chan

I would like to express my sincere appreciation for the technician Jashanpreet Singh's outstanding after-sales support. When my original chair was found to be problematic and out of stock. He referred me to contact the Client Experience Manager Sana Muzaffar. I got the arrangement to replace with another suitable model promptly. Throughout the entire process, their responses were consistently polite, clear and timely, which made everything smooth and reassuring. I am especially grateful that they took the initiative to personally follow up on the delivery date for the new chair. Their professionalism and dedication truly stood out. I would not hesitate to recommend the Company to others - not only for the wide variety of products available, but more importantly, for the exceptional after-sales service that the team provide. Thank you once again for the excellent support.

Mike

I just got my Osaki Grand Duo 4D + 4D massage chair delivered, and I couldn't be more excited and happier! It surpasses all my expectations! I LOVE it !!! Daraius at Osaki Canada helped me out a great deal and was very informative and knowledgeable about the Osaki chairs. He answered all my questions and was patient with me when I was in the showroom testing out the chairs. I ended up buying the new Osaki Grand Duo that was just released. It is a beautiful massage chair with all the new technology, 4D+4D dual massage rollers, and sliding doors! The delivery guys were professional. They worked efficiently assembling it, and they knew what they were doing. They described how the chair operates and how the tablet works. They asked me to take a test run before they left to make sure everything worked properly. They were very friendly and polite! 5 stars 🌟 🌟 🌟 🌟 🌟 all around for this company! 👏

J H

Daraius was great - it took me a year to decide and there was never any pressure, just answers and information! I absolutely LOVE the chair. It is so good for people with chronic physical conditions! I also want to shout out to Jashan and the white glove delivery service team. They were so quick and polite. Jashan had to come for a service call and again was so polite and thoughtful, offered a temporary solution while he has ordered the needed part.

Dan R

I had the chair ( Flagship duo)for almost six months and I can say I am happy with it. I had an issue with the aroma feature that is currently being worked on. The aroma feature did not work, so Osaki sent a crew to investigate the issue. Jashanpreet and his colleague (I apologize for not catching his name) were both very professional and efficient—their service was five-star. The only reason this review has four stars instead of five is due to the chair's limitations in delivering the aroma. Either the aroma patch or the air vent holes are not properly calibrated for optimal scent distribution. will update my review in a few months .