Skin Works Medical Spa

I’m in my 50s now and had been reading a lot about PRP facials and how they can help with skin texture and fine lines. After doing some research, I booked an appointment. I was a bit nervous, but the staff was incredible, they explained every step clearly and the procedure itself wasn’t painful a bit of pressure and tingling but nothing I couldn’t handle. My face looked a little red right after, but by the next day it had already started to calm down. It’s been a few weeks now and I can definitely see a glow and smoother texture

I had a 5 star experience at Skin Works Medical Spa, they're, attentiveness to my skin care needs , and positive attitude stood out to me. Overall, their sufficient and professional approach, combined with their truly wonderful demeanor, made for an excellent experience. I would highly recommend them.

* modified some numbers more accurately. If you’re considering a new facial clinic, I highly recommend avoiding this place. The team doesn’t work well together. They applied a strong numbing cream on my face for 2 hours (which generally shouldn’t be used on sensitive areas for more than 1 hour, usually 15-30 minutes). What was supposed to be a 1.5-hour treatment ended up taking 3.5 hours. They charged me $750 instead of the $350 plan I had reserved, and I was made to wait for another half an hour for a 20% discount for my next visit at reception. The doctor, nurses, and reception staff definitely need to improve their efficiency. I'm still waiting for my receipt, and after a month, the treatment has not had any medical impact after mid Nov treatment. I would never go back again (classy hair salon's $75 treatment is 10 times better, effective and staffs are sincere); they lack hospitality and effective medical care, integrity, and loyalty. Check reviews carefully. ** Response to the team: I would appreciate it more if you could send me the receipt first instead of focusing on public reputations. I'm not here to destroy your business etc just sharing the facts. If I had been in a bad mood, I could have updated my review that day, but I took some time before responding(1 month +!), and it still doesn’t make sense for me to go back at all unfortunately. Emilia (the nurse) was sincere about she was distracted by a previous customer who arrived late, and forgot about leaving numb cream on my face for a long time. I hope the whole team, including reception staffs (Francis and Taahsini), can receive better training in hospitality. I never requested any discounts, but Francis(if i remember correctly) tried to offer me one for a future visit while speaking with her manager after my treatment. It didn't / doesn’t make sense to make me wait and only offer a discount for next time. If it is for next time, you could have just emailed me with receipt if you know my driver has been waiting and I was in rush even after disappointing excessive hours experiences. I hope you dnd your team take this very seriously. You nearly ruined my facial skin with too much numbing cream hours, and I cannot accept these unprofessional response either. Thank you and look forward to hearing the update as a team, and please feel free to reach out if you find any further discrepancies in my comments.