Servus Credit Union - Stony Plain

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Jessie Schlosser

Went there today to pick up my new credit card due to the mail delayed and had the women almost open my card without permission. Will never be back to this location and never wanted to go here to begin with

Sara S

TERRIBLE BABK, Went to open an account they tell me it takes 1h / 30 mins … to open an account. Allen now states I may need more proof even tho there is a drivers licence, Passport and bill payment in my name. He continues to complain about the 1h / 30 mins it takes to open an account and I should just do it on my phone.. I tell him no just do it on your end, he now tell me the bank does a FULL CREDIT check, not half. Before I book the appointment why wouldn’t they say, we do a credit check and hey it’s 1.5h to see if your even approved to open a savings account. Never EVER will I put my money into HSBC THANK YOU for helping me choose a better bank before you actually have my money and give me issues ! Have a great day everyone at that terrible branch

Mark Tran

Teller made a mistake on my money transfer to China. No apology. Took more than a week for the recall. China's bank only needed for them to revise 1 wrong number to correct the account it's supposed to go to but the declined to do that. Needless to say, I closed my account right then and there. Luckily only had the account there for 2 years. 2 years too long. Cancelled my TFSA with them as well.

Koni Jr

They need to address the fact there is nothing there to let people know the line starts here or wait here. One time I was waiting in line, a lady was also waiting beside me waiting, a guy stands on the other side and just wanted to cut line, I had to tell him there was a line. Another time some guy stands right behind me while I was making a withdrawal, and I mean right behind me. I never had that happen at other locations or other banks I deal with like TD or Scotiabank.