
Servus Credit Union - Capilano
Photos of Servus Credit Union - Capilano


Servus Credit Union - Capilano business numbers & email addresses
Not available.
Location & directions
5615 101 Ave NW #110, Edmonton, AB T6A 3Z7, Canada
Service hours
| Tuesday | 9:30 AM–5 PM |
| Wednesday | 9:30 AM–5 PM |
| Thursday | 9:30 AM–5 PM |
| Friday | 9:30 AM–5 PM |
| Saturday | 9:30 AM–3 PM |
| Sunday | Closed |
| Monday | 9:30 AM–5 PM |
Customer experiences
Miscalculated transferring funds from one account to the other for an automatic withdraws and was slightly short in the targeted account. Where other banks would accommodate and charge a fee, move the funds automatically to cover the overdraft, or call and contact you, servus charged a $50 fee to decline the payment. Hopefully they take some lessons from ConnectFirst in their merger (where I can from) and treat you like a person with some compassion.
We have been Servus' member and have had a business account for more than 20 years. Lately, our account was hacked, and there were 4 fraudulent e-transferal. A significant amount of money was still missing. About 2 weeks later, Servus has still not charged back the fund. This indicated that Servus has no capability to secure member's fund. We have stopped on-line banking. We also consider to close the account if situation does not improve. This disclose is for the purpose to alert other members and pressure the credit union to upgrade its security system at the new era.
Not sure why I needed to hear someone trying to figure out their zoom call while I was banking, but I guess that's what we do now. It's all about open spaces and sharing what's going on with everyone who's in ear shot.
Thanks to Ksenia Zatvarskyi and Vlad Hrebeniukov for excellent service and providing the banking services I needed. The guys are professionals in their field and very good people!
Servus Credit Union - Capilano is a credit union.



