Royal York Property Management - North American HQ

Absolutely terrible property group. Refused to give us hot water for 4 months then offered to deduct our rent but when the time came they kept making excuse after excuse as to why they were not giving the promised rebate. Left us with holes in our roofs, a leak in our ceiling that resulted in mold growth, and sent incredibly rude and unprofessional and unqualified “workers” to our unit. They also entered our unit illegally multiple times and would cancel work without notifying us. Would never rent with them ever again and will continue to tell people about the atrocities this company pulls.

Working with Max Korpe was a great experience. He’s professional, friendly, and truly knows his stuff when it comes to real estate. From the first meeting, Max made everything clear and easy to understand, no pressure, just honest guidance and great communication every step of the way. He went above and beyond to make sure everything ran smoothly, from viewings to closing. His attention to detail and negotiation skills really stood out and made a big difference in the final outcome. If you’re looking for an agent who’s not only knowledgeable but genuinely cares about helping you reach your goals, Max Korpe is the one to call. Highly recommended!

Absolutely unacceptable experience with Royal York Property Management. I booked my showing a full day in advance, then even called again two hours before to confirm. The agent I spoke with clearly stated that Nathan was responsible for the viewing. I drove 30 minutes, arrived 20 minutes early out of respect for everyone’s time, and waited. After sitting there for another 10 minutes with no sign of anyone, I called again, only to be met with more confusion and zero accountability. At this point, I walked up to the property thinking maybe the agent had already arrived. Instead, the person living there told me they have no affiliation with Royal York at all. When I called back, the agent suddenly “confirmed” the same thing yet the listing is still on their website, and I received an email from them about this exact viewing. How does a company advertise a property, book appointments, send confirmations, and still not know who owns what? The level of disorganization is honestly shocking. It shows no respect for people’s time, effort, or basic professionalism. I’m genuinely appalled. After this experience, I wouldn’t recommend Royal York to anyone. If this is how they handle something as simple as a showing, I can’t imagine how they handle anything more serious.