RONA Lakeview Builders Supplies

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Garrett Hatherley

I’ve had this happen a few times while visiting this Rona. I find that everytime I go it’s almost like some inconvenience to them that I ask a question. If I brought 50k to spend at Rona I fear that the staff would not find a way for me to spend that money. They’d just nudge me off and tell me to go somewhere else. All I ask is if I come in and ask a question about what they have on hand they give me a reasonable answer followed by a thank you and have a great day.

Skyler St George

They don't accept returns from other Rona stores. Purchased a closet system from Sudbury that did not work out and tried to return in North bay as I reside here, but they refused to accept it. The item was packaged in the original box and unused and purchasd the previous day. Ended up calling corporate to file a complaint and they sent me a return label to return it. Very poor customer service. Would not support this location.

Rosa Mandziak

Well my Whirlpool washer died after many years :( Very nervous to get a new one as loved my old one. RONA had one in stock, set me up and had it delivered and working the same day and I love it.

9volt

What a disappointment got, my products went to cash, no cashier, around four employees standing around telling me someone will help me in a little bit. Unfortunately, I didn't have all day to wait for the specific employee to return. Sad, that out of all the other employees standing around, not one could help me.