Randalls Residential Estate Agents Basingstoke

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Bea Davies

Leaders Estates Agents did a fantastic job arranging my tenancy agreement, definitely reduced the stress of moving and renting a property. Their referencing app and utility setup were incredibly helpful. I would wholeheartedly recommend Leaders Estates Agents to my friends and family. Becky and Emily kept me informed throughout the process, addressing our concerns and providing reassurance. A special thanks to Becky for the delightful move-in gift box; it was such a thoughtful gesture!

Sara Thorpe

23 years with Leaders and 7 years with Fareham and they are the worst agent I have ever used and I have used a few. Hidden fee’s, increase rents and then when questioned as no correspondence supporting this they said it was my fault for not noticing, I wanted to leave them then but stuck in contract or would have cost me £2500 to leave. My last tenant didn’t pay their last months rent and Emily at leaders just sent the guarantor an email saying would she like to make a payment, what’s the point of them, I now am taking them to court as they didn’t take it out of the deposit either. Zero deposit!?! Well, the tenant paid around £4000 and at the end still needed to find the money to pay for damages. Leaders also think it’s ok to cut on a brand new worktop as they had a new kitchen, costing me £650 to replace as they never used a cutting board but I was given £20 on the adjudication. wardrobes that were wrecked, buckled they gave me £80 that wouldn’t even cover the removal of them they cost me £1750 to replace. Honestly ive used Romans before and they were amazing so not the whole company are unprofessional but this Leaders, they were slandering me to the tenant apparently and no care for your property. If you use them I hope you don’t need them for any problems, as they won’t help you. I’ve had more help from Bernard’s in 2 months with a couple of properties than I have with leaders in 23 years. What I can say about Leaders is that Josh in their tenancy management team are amazing Josh is so professional and knowledgeable just a great end of a bad experience from Fareham.

Anne Pretorius

After almost three years trying to sell my mum’s flat, Brett at Leaders secured our sale in a remarkably short space of time. He was proactive, determined and kept everything moving, with clear and consistent communication throughout. After such a long and drawn-out process, his drive and focus truly made the difference. Once the sale was agreed, Becky from the Move Management team kept in close contact, updating us regularly on the buyer’s progress and ensuring everything stayed on track. We’re incredibly grateful for their hard work and wouldn’t hesitate to recommend them.

Steve’s

Would definitely recommend Leaders for both selling and letting, I let my property out through Leaders and Dan, Emily, Katie and the team were amazing, keeping me updated all the way through always being able to contact and sorting issues. Then I sold the property through them and Brett has been fantastic, he’s new to the team but already a really strong member going above and beyond in his role. Many thanks to Leaders for looking after me.