Quality Inn West Springfield

Not available.

Nick Lang

I stayed here as a work hotel so I don't really don't complain lightly, upon arrival our room was unlocked, and was still not clean, we went to the office which had a note that everything is contactless from covid so I called the number. The cleaning service they use forgot to clean our room. It's 7 at night and we started our day at 2am, we wanted a shower and a soft place to lay our head. We took it on the chin and went to explore the area for a bit turned into just over an hour which seemed fine to clean a room. When we arrived back it looked really nice clean and put together. Then we started looking. Top of the fridge was filthy, bathroom floor still had sand on it, shower had plastic peeling from it, then the fruit flys so many fruit flys, in the whole room. So then at 11 pm our neighbors fire alarm goes off, concerning, it quickly shut off, but then I look for ours, missing, and if it was there it's a battery powered. Very disappointed. It looks beautiful from the outside.

carolyn1157

Hotel was in a great location with Sandyneck Beach a mile down the road and restaurant options close by.|Rooms are recently updated. Easy checkin but no front desk attendant.|We found the beds to be to comfortable and the A/C worked well in the July heat.|It would be nice to have an ice maker on site. |I would return.

U7776SWwilliamp

And yet another wonderful experience at sandy neck motel. The cape is a beautiful destination in the off-season for walking, hiking, photo opportunities as well as shopping and dining. Motel is conveniently located and offers a chance to relax yet still be close to every stop you might want to make. I stay here several times each year and the rooms are exceptionally clean and comfortable. The grounds are always manicured and it's enjoyable just sitting outside and nature watching. After a recent snowfall the area was immediately cleaned up and treated to prevent icing during the subsequent colder than normal days. Always easy to get in touch with the office for questions or issues . Calls answered or returned promptly. A pleasure to stay here

Stephanie Mobley

We had an incredible stay! We will definitely be return. A great location, amazing communication, and the suite was perfect.