Plato's Closet Markham

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Ziqi Feng

I want to recognize the outstanding service I received from Sobi, the store supervisor. My original online order had a quality defect and broke within a week. I then placed an in-store replacement order, but unfortunately, it wasn’t delivered for over a month. When I came into the store to explain my situation, Sobi went above and beyond to help me. She reached out to the customer service department on my behalf and expedited the resolution. She also explained clearly what had happened and what the next steps would be, which made me feel informed and cared for throughout the process. I really appreciate her professionalism, patience, and support – this was definitely a great customer experience. Thank you, Sobi!

Mary ann Monas

I visited your Markville location and my experience was EXTRAORDINARY. Devan was so helpful, knowledgeable and personable. Give that man a raise. A++++++ It was my good fortune to meet him. I will be visiting again. With appreciation, Mary Ann Monas

Vivian Martin Ene III

Ishani at the shoe company was incredibly helpful! Her expertise and friendly demeanor made my shoe shopping experience a breeze. She patiently listened to my preferences and guided me through a wide selection of options. With her assistance, I was able to find the perfect pair that not only fit perfectly but also matched my style perfectly. Thanks to Ishani, I left the store with a big smile and the ideal shoes. I highly recommend her exceptional customer service to anyone in search of the perfect footwear!

Gary Yau

The manager having a huge attitude, not helpful at all , everything just tell me to call customer service without even try, and I needed the shoes don't just say give me a refund. He is not trying to help me replace my shoes since u guys lost it. Horrible service don't go there. Is been a month I still didn't get my shoes.