photodom. NYC

Not available.

Alexandria Mentz

Really wanted to support this local black-owned business but they lost my prints twice. Luckily, they did not lose my film before they scanned it. After the whole ordeal, I left my name and phone number and asked that the shop owner reach out to me so we could discuss what happened. No one ever contacted me so I am leaving my experience here. The timeline: April 3rd- I placed an online order for scan and print of 4 disposable cameras. April 8th- I personally dropped off my film to the lab to one of the workers, Devin. He tells me I will get an email with the scans in a few days and a following email when the prints are ready for pick-up. April 14th- I send an email to the shop inquiring about my order. No response. April 16th- I send an email to a different email address inquiring about my order. No response. April 18th- I’ve received no emails or communication from the shop. I checked my spam folder and everything. I call the shop and am transferred to “the lab.” The worker asked if I dropped my film off or mailed it in. Now I start getting worried that my film is lost. She “finds” my film and tells me there was an error processing my scans but she sends them over asap. She says she will complete my prints and they will be ready for pick-up in a few hours. I get an email saying my prints are ready for pick-up a couple hours later. Since it has been 10 days since I dropped off my film, I was out of town and could not pick-up my order that day. April 22nd- I go to the shop to pick-up my prints and negatives. I check in with Devin and he says my order is downstairs in the lab. We both walk to the lab and Devin looks through a bunch of orders for my prints. After about 15 minutes, he tells me that my order is actually upstairs. He returns upstairs to get my order while I wait on the first floor. Another 10 minutes pass but I remain waiting patiently. Devin returns without my order and tells me that my film had been “misplaced” but “it’s somewhere in the shop.” He asks me to give them 2 hours so they can locate my order. I only live a few blocks away so I say I can return later in the day. After 30 minutes, I leave the shop without my order and process what has happened. I came to the conclusion that I could not trust this shop as they misplaced my order twice and would rather just get a refund. I return to the shop and Devin had left to get food so there was another worker there. I explain the situation and ask for a partial refund since I already received my scans digitally. He says he’s unable to process a refund but I can leave my name and contact number. On the way out of the shop, I bump into Devin on the stairs and explain that I’m uncomfortable with the shop processing my prints and would like a refund. He apologizes and says that he can process my partial refund. I thank him and I leave. About an hour later, I check my email and they processed my refund incorrectly. I was only refunded for 1 set of prints when I had dropped off 4 disposable cameras. I had to call the shop again and have them fix my refund. Overall, this took about an hour out of my day and I didn’t even receive my prints. Wish things turned out differently but I also saw a few similar reviews so it doesn’t seem like my experience is out of the norm for this shop. You can’t replace film so I am extremely lucky and grateful I still received my scans.

Alexia Androfagin

Louis is incredibly helpful, and so well versed in the world of photography. My best friend bought a camera from here and we’ve been using it nonstop. I’ve dropped off my film here and had it scanned fairly quickly!! Overall great vibe, great selection of cameras, and very easy atmosphere. I’m forever a returning customer!!!

Karely Ojeda

Awesome place!!! Im from SC and have always sent my film here and it comes back in a timely manner. I once messed up my roll and they gave me a voucher for a free develop since the roll i sent in was blank. Definitely recommend:)!!!!<3 ^.^

Tristan Culbert

I tried to get film developed for ENC-2 process. The employee can't even make the order standing in front of me. I had to make an account with a password, email verification, and waste my time on their website and order this way. One of the worst business models I have ever seen. It is your job to do the write up, why am I doing your job? Scans: I got the scans back, one roll was fine but the other had significant problems. They clearly use a cheap auto scanner. The blacks were not the same in all the shots and it was clear the auto scanner tried to compensate. Service: One roll was not ENC-2 so I was accidentally over charged, they said I have a $9 credit and I tried to use it to buy film. They said it is only a lab coupon. I will never use it as this is simply a bad lab. So they now will just keep the $9 I can never get back. Picking Up: They also do not cut and sleeve the film. They put it in an envelope. This sucks as it can be easily crunched, only cheep labs do this. Location: One of the worst locations out there. Super ghetto spot, it's on the 3rd floor of a trashy building with people smoking skunk weed and making terrible music down the hall. Terrible spot. This is probably one of the worst labs in NY. You would think being in such a trash spot near Broadway Junction they might be cheaper, but no. They are the same cost as many other higher quality labs that are in Manhattan, who have proper customer service and can actually make the order for you. Conclusion: If you are getting an ENC-2 process then it's one of your only choices in NY. Other than that, avoid is dump at all cost.