Perfect Home Services

One Hour Review My wife and I after 22 years decided it’s time to replace our A/C Furnace system. We did our homework and this is what we found. Without going into models of system, it was very important to have a company who would stand behind the product they sell. Our first search led us to a big box store. We knew they would be behind the company they subcontract to. The sales person who came to our home was very nice. He set us up with a couple good systems to choose from. He also offered us a few thousand in cash back incentives to be spent at the big box store. It was very tempting. The next company we contacted was One Hour. KC was and still is our salesman/point person who went out of his way to meet our needs with a system appropriate to the square footage of our home. He made sure at any time we were his primary focus. The pricing was slightly more for the three systems he had shown us. The one we choose, I can say is the best system I have ever experienced. Quiet, efficient and quality! No silly business. No free credit card to spend at the big box store. The money we invested was all for the unit One Hour provided. We are extremely happy with the entire team. You almost feel like you become part of the One Hour family. A family commitment. From Jane our contact person who answered every question and kept communication strong, to Rami and Jessi our technicians who completed the installation…..completely professional. The entire team! Thank you KC! Thank You One Hour / Service First Mentality!! I’m posting a couple photos.

I couldn’t be happier with my new furnace installation. After my old unit failed in middle of winter. I called multiple companies to give a quote, one company pressured us so much we were very put off the by whole process. I called One hour and Krunal, the manager, came that night to assess the situation. He provided us with a fair and transparent quote without feeling like we were being pressured. Krunal and the technicians arrived the next day with a new furnace and were incredibly professional. We also decided to get the oxyquantum LED and electronic air filter. The difference in my home's comfort and air quality was noticeable within the hour. If you are looking for reliable and personable HVAC service, I highly recommend this team for their expertise and exceptional customer service!

My wife and I were very pleased with the service from beginning to end with One Hour Heating and Air Conditioning of Naperville. They were responsive to our needs in helping us to select a new AC and Coil system and were reasonably priced. Highly recommend.