Opulence Beauty Studio

I got my haircut today by Eriny, she took the time to understand exactly what I wanted and gave me the perfect style that suits my face shape and hair type. The whole experience was relaxing, the salon was clean, welcoming, and had a great vibe. Eriny was friendly, professional, and really skilled at what she does. I left feeling confident and refreshed. Definitely recommend her if you’re looking for a great stylist and a flawless haircut!

The lady who did my brows was lovely, and the salon itself was gorgeous, however we had a disappointing experience getting our nails done. I booked a shellac manicure and pedicure service for my mom, and a shellac manicure for myself. My mom got regular polish on her feet, and the shellac nails were very messy and patchy (see attached images), and even had some small hairs in them, and it wouldn't dry. When it was my turn, I asked for extensions and thats when she admit that isn't the nail person and the nail lady wasn't here, and she was just filling in. We were upset but politely told her that she should've been honest and told us she doeesn't even do nails instead of providing poor service, but she argued back and said she had no way of knowing the nail polish was expired and messed up. She then tried to charge me for what we originally booked, however I didn't even end up getting my nails done. She then said she wasn't charging us for the manicure, but she did because I was told to transfer 73.50$ after tax for the shellac mani pedi, even though that's not the service we received. She also was about to charge me another 40$ for the shellac manicure, however I didn't even receive that service. She also did not know how to work the card machine so I had to e-transfer at the end. No steps were taken to rectify this situation. We expected better service.

First time here, was a little hesitant at first but everything ended up well. My updo was done perfectly by Eriny. She was very kind and understood exactly what style I wanted. She did an excellent job. Highly recommend!