O.N.E. Transportation - Medical Patient Transfer

We haven't used the transportation just yet but booking it was awesome. Karen is just the best. I could talk to her like an old friend. So kind compassionate and helpful. Sure helps a difficult situation less stressful. Thanks so much!

I just want to say the service my loved one received from the staff was exceptional. First of all, I booked at the last minute and they were able to accommodate me. I was unable to travel in for the hospital visit and it was stressful to not be there. The two attendants were so kind to my loved one. They took good care of her , seeing that she was registered and on time for both procedures and then they got her back safely to her long term care home. She told me how nice they were to her. I cannot thank them enough. You made a stressful day brighter, not only for her but for me also.

I booked a long distance patient transfer for a family member with One Transportation. The move was from Waterloo to Ottawa for an elder family member. I knew nothing about this kind of business, so called or emailed almost every company. The variety of responses was stunning. Most did not bother to reply, some emailed quotes with so many terms, conditions and potential extra charges I had no idea what the final cost would be. I liked the phone call , professionalism and follow up I got from Karen at One Transportation, but I was not spending my money and had to finish getting prices. In the end, I had three quotes I could understand. One Transportation was less than half of quote 2 and 30%less than quote 3. All offered the same level of stretcher service, training and two people in the vehicle, one driving, one attending to my family member. Guess which one I chose? Yep, One Transportation for great employees, professional communication AND price.