Old Town Med Spa

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Gemma Levi

I have only had amazing experiences here. The front desk staff and the physicians are so professional, kind, and technically gifted. Since I started coming here, I have gone through an amazing transformation - one that made me feel more beautiful on the outside and confident again. Shout out to Lindsey!!! She always squeezes me in and makes me feel safe.

707 Hair Studios

I’ve been coming to Old Town Med Spa for almost 2 years now, and I couldn’t be more thrilled. It was my first time getting Botox (as nervous as I was) Dr Neal Gharbi was patient, knowledgeable, and professional. I tell all of my clients, friends, and family to see him. Everyone is thrilled. Thank you Old Town Med Spa

Mark Tracz

Tldr: left before receiving service due to deceptive business practices and upcharging advertised price of product, despite posted price online and confirming over the phone I had an appointment with Dr. Sabau at the Old Town Medspa, Naava River North location. We discussed what I was there for and what she would be providing. Upon telling me that she would be providing me a certain product (at 22 units) at the price posted online ($5 per unit), she then said that she dilutes the product and would be giving me approximately 60 diluted units of the product. I asked how much of the product I would be receiving in total, because we had talked about and agreed upon 22 units, and she confirmed it would be 22 units of full product. I then stated that based on the price indicated online, and confirmed over the phone with me, I was expecting to pay $5 per unit, which would be approximately $110 total. Dr. Sabau told me that even though I am receiving real 22 units and that the online price is $5 per unit, I would be expected to pay extra because she arbitrarily diluted the product to 2.5 times less than the full product, and would be responsible for approximately 60 of these diluted units. She continued to say that the online price is misleading and that it is more like $12 per unit to account for the diluted product they provide. It is importantly to note that at no time while booking my appointment was I told the product would be diluted, nor was I told what the product was filled with meaning she was trying to give me an unknown substance along with the service I was there for. I left shortly afterwards and while I don't know if this is an aspect of the company having deceptive practices and advertising, or if Dr. Sabau was going rogue and overcharging her customers, I left bewildered and completely unsatisfied over being flagrantly lied to, wasting my time coming to Old Town Medspa at the Naava location. While I cannot speak to the quality of service because I left without continuing with my service, please beware this company and location that they were caught changing the advertised price of a product.

Susan Pool

the best most professional group of doctors and staff. I highly trust them and recommend them to anyone looking for great results.