Millennium Training Institute

I took the Business Office Essentials II class with Ms C (Ms. Hannah Clemendore) and it was the best experience ever. Ms C was so patient and really took her time to ensure that you understood and that the information was being retained. She is a huge asset at this institute and the students are so lucky to have her. She made the whole experience worth while. I left this class feeling empowered and confident that I can execute any task asked of me. Not only are you learning about business essentials but you grow in your self confidence. Being in school is challenging at any age but the preparation and skills that you leave this class with is beyond valuable. Thank you Ms C.

This program is a joke and scam. Unfortunately I had to give a star in order for me to post. Signing on with David Mercure to the medical assistant program there were many unfulfilled promises. Before joining this program I had done my research and emailed the school to find out more information. One important factor I needed information for was if this program would help if I chose to work in pediatrics. Of course the answer was yes. For the little assignments we completed pediatrics was not covered in any topic. The schedule was set up to be 3 days a week 4 hours each day including the hands on module which followed this schedule except was opposite days of the online portion. The instructor Westley Ellis would take away from our learning time problem dumping his life problems on to us students. Quite a few times class was cancelled because Westley forgot he had to teach class. How do you forget about your job? During each module the assignments and grades were posted, but once the next module started all previous work completed along with proof of grades was deleted. There was no access for this. If you had any problem regarding your assignments or the website Cengage you were to contact Cengage because Westley never had an answer. Everything we needed for a job was supposed to be included. CPR course & an externship site choice made by the school or you. When it came time to take the CPR course I had to pay out of pocket for the course and only one location was available in downtown Boston. Having one location available wasn't very do-able so I had to find my own CPR course. When I had asked Westley about other CPR locations being available he had told me that was the only option. There were many problems with this program and every time I had a question I would ask Westley as he was the instructor for this. He told me to ask David who I had signed on with, and guess what, he told me to talk with Westley. it was a continuous back and forth with both of them with talk to him, no talk to him and never getting an answer. For employees to work at this job for a few decades they really aren't knowledgeable in their career. One of the main problems during this program was that I chose my own externship. My externship offered to take me in earlier than the course end date, so of course I jumped for that opportunity and reached out to Westley and David for their approval of starting my externship early. This was a fight for weeks to be able to get an answer of what I could do. There excuse for me not starting early was that I had missing work and my grades weren't good. I had an A in every part of the program and all of work had been completed. The owner Song Jin had to provide me my own transcript which proved my grades and my finished assignments. When it came time to receive my certificate, it took weeks when I was supposed to receive it "within 30 days of completion" so I was told, but another student was told via text by Westley once they had finished the course they would receive their certificate the next day. 42 days later I was still looking for my certificate. I had to go in person in order to get things rolling and have "papers processed" in order for me to have my certificate. When trying to get my certificate I was then told to talk with Song Jin who seemed to be just as confused and was also not really helpful. Adding on to everything being included, I was told that there was not going to be a state exam. It seemed odd but I went with it, "they knew best." At the very end as I was starting my externship I was informed by another student that a state exam was needed. I had asked Westley where I could go to take the exam, and his words were "google it." He said via text that some jobs would need you to take the exam online at work. A certificate of COMPLETION is not good enough. A job wants you to be certified before hiring you. 3 months after completing the program and starting my externship I finally received my certificate after continuously reaching out.

I took my CPC exam there, and the older Asian gentleman who was the proctor was so kind and accommodating.