Midwest Compounders Pharmacy

Not available.

A Bender

My first compounded prescription and first trip to this pharmacy. I found the atmosphere cold and unwelcoming. There was no receptionist or human in sight; a staff member simply brought my medication from the back, already bagged, handed it to me, and said, "I see you've already paid." I stood there for a second, and then was asked if I have any questions. Well, I did! I had no experience giving myself a an injection with a syringe, and especially a compound. I first asked the strength of the medication, and was told "2.5 over 40," which made no sense to me; (a retired pharmacist myself); but I thought I'll figure it out. And that was it. So I just thanked her and left. Maybe laws have changed since I retired, but I thought counseling by a registered pharmacist was required by law to be offered on new prescriptions; and the standard of care includes open-ended questions to the patient.

Julie Dailey

This is my first time going there since my local compounder no longer offers the medication I need. My doctor sent me here. You check in via a tablet by the front door. While you wait to be called, they have a fancy coffee machine. So I got some coffee and soon they called me up. Good experience.

Melissa Y

Everyone is nice but it is nearly impossible to find time to get here for the people that work Mon-Friday 9-6 and I don't have the extra 35$ to pay for shipping. I also get text message alerts that just cause confusion. I pay for an order and then a day later I get a text saying I still have an order to purchase. This has happened multiple times and nobody knows why it keeps happening.

Alexis Douty

EDIT: someone did call me and apologized that I hadn’t been contacted. She did sound like she understood my frustrations, adding a couple stars for calling me back to explain the situation. It sounds like they may have had a typo in my phone number, which I do understand but I think maybe a new system for returning customer phone calls/voicemails is needed? Just my recommendation and opinion! Overall I do appreciate her for calling me after seeing my upset review. EDIT 2: I don’t appreciate the response on here, I can’t stand it when businesses reply to Google reviews in a “matter of fact” way. It doesn’t make anything look better, it makes it look worse. I didn’t receive any sort of communication before leaving a review; it’s not my fault my phone number was put in incorrectly and didn’t receive a call back after leaving 2 voicemails. My prescriber has my number correct 🤷🏼‍♀️ again, appreciate the call I ended up receiving. However, I don’t appreciate their reply 😂 I really hate to review a place I haven’t even been able to interact with, but that’s exactly the problem. My prescriber sent in a prescription a week and 2 days ago, I’ve heard not a single thing from anyone at this pharmacy. I’ve called multiple times with no answer, left voicemails and followed the instructions to text. My prescriber has also left them a voicemail trying to reach out to them. Still haven’t gotten a response. I understand being busy, but over a week without hearing a single word regarding my script is so unprofessional. Based on the recent negative reviews I am seeing regarding inaccuracy and not being able to get ahold of anyone, I can’t lie and say I’m excited to do business with this pharmacy if I ever even hear from them. Irritated and disappointed is an understatement. I’m probably going to ask for my script to be sent elsewhere.