Made Simple Heating And Air

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Katherine Kuo

We recently had heat pump mini-splits installed by Made Simple, and our experience was outstanding. We interviewed eight different contractors, and Cesar’s quote is excellent. He also provided various financing options, including zero-interest rate loans and additional discounts for paying by credit card or check. Unlike others, he didn't try to upsell unnecessary services or equipment and patiently answered our countless questions. Servando and his team were exemplary in their work ethic. They always arrived on time and kept our house clean throughout the installation. Everyone was polite and professional. They even recorded the entire installation process, ensuring complete transparency and allowing us to see exactly what was done. The pricing was reasonable and transparent, with no hidden costs. Cesar and Servando are both very responsible and genuine people to work with. I feel the quality of their service and the installation process far exceeded the price I paid. We were referred by a friend and are thrilled with the results. We will definitely recommend Made Simple to others!

Michael Palmer (MGP)

Servando and his team are top flight, pro-level work. We bought a house only to find the furnace was 20+ years old(!) with no a.c. Servando surveyed the space, recommended some great options and within days we had a brand new system silently flowing out cool air. The team was incredible, courteous, professional, tidy and on time….all for a fair price. Highly recommend these guys, just a great experience all around.

Denney Choi

I’m super happy with not just the work but just how helpful Servando and Made Simple has been throughout the whole process of their service. I really can’t recommend them enough. Truly a 5 star experience. I was finicky and had special requests for Servando and he accommodated me with zero issues. For instance I run a jiujitsu school here in Fremont and our fans went out, meaning my heat was unavailable. We have adults and children that come to our school everyday and this being winter, I was definitely in a concerned mood. Plus I didn’t really have any experience with finding help for HVAC in general. Yelp has this feature that connects you with various companies and Servandos message stood out because it was the most transparent on pricing. That got me in the door but what really sold me on going with Made Simple was the awesome communication with Servando. We’re talking questions, requests, what-if scenarios, scheduling, working being done, updates, pictures of his vehicle and himself. Due to my schedule and urgent need I actually couldn’t be there for his inspection but we were able to make it work, plus I can’t have boots on majority of our floor due to the mats and he totally made it work. Biggest thing why I rate this company 5 stars because Servando felt like a very honest and caring person. Our issue at the unit was multi stage as one thing had to be repaired before we can uncover the underlying issue. But each step he walked me thru it, brainstormed options, and helped guide me. He didn’t just go right into suggesting replacing the whole unit, no, he tested components and told me what I can get away with and advised me on various layers of repair. Given my budget, he helped me work thru it. BTW, my elderly neighbor in my plaza saw Servando and asked for help at his place and he did it. That’s a lot harder than it sounds because he had places to go and sticking in an impromptu inspection isn’t easy. He also saw the issue “wasn’t major” in his words and actually fixed it! Didn’t charge him and helped him out. I had to share this as it’s super impressive. Again, just honest and caring. I had zero idea who to call on HVAC but I now have my go-to company in Servando and Made Simple. How often does some break unexpectedly and have to get it fixed and walk away happy?! Definitely would refer them in a heart beat. Check them out, you won’t regret it.

Ron Smalley

We had only 2 wall furnaces in our house and no A/C. Servando installed a whole new system system in our attic that serves both our floors, plus added A/C. The house feels great now and everyone loves it. They did a great job and for a great cost. Thanks again. I already referred a few friends to him.