London's Automotive

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Isabelle Sydow

London’s is absolutely great! When I originally brought my old, rusty Prius to them, I forgot to tell them it couldn’t be put on a 4-point jack or it’d puncture the car due to rust. Some shops would put it on the jack and puncture it without checking, but not London’s! They give a great complimentary inspection with photos for every service, and even though they can’t do everything for my car due to the need for a drive-on jack, I’ll still bring it to them for everything that they can do. Their prices are very reasonable (Clayton’s quoted me DOUBLE what London’s charged for an oil change) and they do oil change punch cards! I just wish I could bring my car here for everything!

swapna priya

I was able to get an appointment for oil change very quickly and the price was comparable to other state from where we moved. Everyone in the office were very polite and professional. They gave their honest opinion on things that need to be changed and services that can wait which was significantly reasonable than taking it to a dealer who quoted 3K for all the series which could wait. I think we've found our go to auto shop in Corvallis!!

Connie Hosfield

I sure wish there were 10 stars to give. I just picked up my jeep from London's today and the service from the initial estimate to this has been outstanding. Now maybe it's because I've dealt with dealerships my whole life but the feeling I have today was like having my best friend work on my vehicle. First off, they actually answer the phone when you call. No speaking to a machine first, which is so annoying. And I can't tell you how amazing Amy was when she got back to me with my estimate. Considering I had no idea why my serpentine belt broke she gave me worst case cynerio so I wouldn't have sticker shock. Gave me the breakdown for all my other concerns on future maintenance too. Then once they got the jeep in the shop they gave her a good going over. The thing that tripped me out the most, and the reviews are all correct, they send you pictures and give you a full diagnostic of everything that is wrong, all the things they tested that are good too and everything else in between. They give you a priority list so you can plan future things into your budget. Not like the dealerships who come out with a list a mile long of everything you need to get fixed and make it seem like it needs to be done right then and there or your car will never move again. You know, you've all been there at least one point in your life. After being at London's I will never use another dealership again. Plus for you women out there who may not know a lot about cars, they're not gonna treat you like one. Like I said, I feel like I just had my best friend work on my car. So customer service wise, I'd give Rob and his staff 20 stars. Kudos guys!!! Keep up the good work 🙂 See you in 3,000 miles. I can't change the oil myself for that price. Time is money in my book and you saved me so much. Thank you so much for the positive experience ☺️

Aaron Ingoglia

London's Automotive recently put in a clutch kit, flywheel, and rear main seal in my son's Honda CR-V. The service was pretty good. But two weeks later, when I crawled underneath to replace a front axle, I noticed the front intermediate shaft bearing support was missing one of the three bolts holding in on. And the shaft heat shield had a bolt that was super loose, about ready to fall out. Makes me wonder how many other bolts are missing inside the work they did that I can't see.