Leak Stop Plumbing

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Eric Salas

I've been a plumber in the state of Texas since 1994 I enjoy my service to public and my community and have dealt with some of the same customers for 3 decades and some longer But recent experiences with the board have not been good ...I wanted to pay for renewal, can't been done over phone, that's rather absurd however I spent an entire morning on phone and online trying to pay no calls back no success here are some of the responses I'm gonna to walk you through didn't work typed in temp password etc. One of the staff said I should give up plumbing.. I'm rather glad I can't remember that stupid perks name although I wouldn't mind meeting him in person... get automated voicemail leve name # info young lady says would you like for me to send him information ,yes of course, or would you like to leave voice mail how bout both since I knew they wouldn't call back .. I am a professional and but I can't most honestly say I'm not dealing with professional staff..rather government workers how sad.. I praise some of them bc I know how difficult it can be to do something over the phone however if your not going to take a simple $300 payment over the phone guess what you should know your online system forward and backward The time and discontent is pathetic and lacks training Long story short I hope some revamping can be done for the greater good of the industry quite frankly the board staff can use an enema as far as I'm concerned along with the dumb jerk who probably doesn't know his left-hand from his right when it comes to plumbing

Nashwalker7

Don’t understand why there are as many complaints. Every time I’ve reached out Ive gotten a response. Really appreciate the staff considering they are always inundated with request.

Jay Mitchell

Just another govt agency with no sense of urgency and zero accountability. Do things when they want IF they want. Take your money provide no service, then expect you to pay them again. Crazy that we work so hard in this industry so they can work half days, if that.

Chase

I was told that the board had gotten better with getting exams scheduled within two months. It has now been 4-6 months and still haven't heard anything. Now if I have any hope of passing I'll have to pay for a prep course and spend more money. Every time I have emailed someone about the exam date there is no response and when I call there is no answer and goes to a voice mail box that is full. I know that the staff is understaffed and don't get paid enough. Hopefully some more changes will be made because this is very ridiculous. I'm considering just not going for my journeyman license cause of how long I've had to wait to take the exam.