L-Aesthetics Cedar Park

Esthetician was nice and friendly, but unfortunately the results of my facial were not great. I left there with skin that was worse than when I came there. When you splurge on a “feel-good” facial, you hope to leave feeling good, but I left feeling self conscious and with dry, bruised, and eventually scabbed over skin. I have gotten diamond glow facials elsewhere and never had this end result. Hen I reached out about my dissatisfaction, I was told to just hydrate my skin. Hope that they figure out what went wrong here and correct this so it doesn’t happen again to future clients. Unhappy with the result at the price I paid.

I was bill $ 99 on March 26 and received no service. I have been in Thailand for 2 months please remove charges on my American Express.

If, I could put less than one star, I would! My Complaint Regarding Unacceptable Experience ***WARNING CONSUMERS*** I am writing due to a series of deeply unsatisfactory experiences I have encountered. I have always been transparent about my previous procedures, but my experience with your organization has been the worst by far on multiple levels. Initially, I was advised to purchase a lower-cost package since I use the product more frequently. However, during my first visit, while the service was acceptable, I quickly noticed that the Botox did not last as long as expected, and I found it to be more expensive than usual. During my second visit, the doctor was unavailable, and I was attended to by a physician's assistant who began injecting product into my face without proper consultation. I immediately noticed that the results, particularly with my lips, were not what I had anticipated. I expressed my concerns before leaving, especially regarding my top lip, but was told to wait a few days for the results to settle. Now, a year later, I am still dealing with inconsistent results in my lips. I chose not to return for corrections because I was informed that the costs would be excessively high. To elaborate, the doctor who administered the injections used over 30 additional units compared to my previous experiences, not just a difference of 5 or 10 units. This resulted in a shocking charge of $750+ more than I had reasonably expected. I had clearly communicated my budget before the visit, and I even have a voicemail confirming my concerns about potential overcharging. The situation escalated further when I requested that the office manager adjust the funds based on my initial expectations. Instead of a resolution, I received a demand letter threatening criminal charges and was informed that they would not address my lip concerns without upfront payment. This experience has left me feeling extorted, and I firmly believe that your company does not adhere to ethical practices. I should have been informed about the number of units being injected and given the opportunity to sign off on this. The results have visibly damaged my appearance, and I have a noticeable lump in my lips. I never received confirmation from a doctor regarding the procedures performed. It is unacceptable for any company to treat consumers in this manner. No one has attempted to rectify the situation or take accountability for the mistakes made. Consumers must be informed and consent to the units being injected; charging for excess units without prior agreement is unethical. I am seeking legal representation because I believe my experience warrants serious consideration. This should not happen to anyone, and I cannot endorse a company that operates in such a manner.