KEMMI - St-Laurent

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Sarah James

My advice: Be an informed customer! Went to this store and LOVED these earrings, they reminded me of some that I had that got robbed a year ago. However, lowkey had a feeling that the middle opal would fall off (because I have trust issues with jewellery stores). I was unsure of this purchase. I specifically asked the girl “I feel like this will fall off” and I wish I recorded this convo because it was truly funny how she was like “No way!! It will not, you do not need to worry about that!! Even if it does, we’ll repair it for free”. (This is an important detail) I bought the earrings for $200 and guess what? After two uses, the middle opal fell off. Went back to the store for the repair and was informed that it would cost $50 for the opal that I “lost”. Hmm :) I wish I would have known that! My response: “it’s kinda crazy that this cost is a client responsibility considering the product broke the exact way I was assured it would not break- also how am I supposed to feel when a microscopic opal falls out of my earring and recover it” Girl’s response: “nothing I can do sorry ✨🥰🫶” Two things: - If I had been informed that if the opal fell off and if I didn’t have the spidey senses to find it, then I would have to pay the cost, I would have NEVER bought these earrings. I encourage this store’s salespeople to be more explicit with this info pre-purchase. - The girl told me “these things happen with handmade products, if you want things that last, you should get from a factory” hot take but okay?? Will do sis! So listen, if you buy from this store, just be ready to pay for the lost part out of your own pocket if your stuff is defective. I personally felt like they as a company should have covered the cost of the opal, since it was not my fault that it broke, but that’s not their policy.

YEOSUN LIM

I'm so happy that I meet this boutique! Everything they have is so gorgeous and obsess me. And all staff there are very pleasant and kind. It made me feel comfortable to enjoy the store. The most amazing thing is they are so nice even after purchase. I needed their help after buy earrings and it was very difficult for them. They have done me a favor even though it may loss them. I cannot forget this experience and definitely visit there frequently. I can say KEMMI's products and service keep me happy in my ordinary day. =)

Rosie Knight

Very cute store with friendly staff. A range of priced items. Would recommend 💖

Sara Abunayyan

KEMMI is always my first choice for jewelry! The quality and selection are unmatched, and I can always count on finding something perfect here.