Jones & Sons Plumbing

Nice in the beginning but leave you with a pile of issues in the end. They had to do undermining from our bedroom into our bathroom and before they started that job, I was told they could fix our flooring. Once the job was done, they were unable to fix the bedroom flooring, but they would try for $1500. They didn’t pitch our shower floor correctly, leaving a huge puddle of water that would sit in our shower for days which has resulted in cracks in the grout. Sent Dale pictures and videos of the issue and they did a “patch job” on our tile floor that looks terrible and also collects even more water. Dale tried to tell us that was all they could do and Greg was very pushy when asking for another payment. Personally, if you don’t do a job correctly that you are getting paid for, you come back and fix it. Dale didn’t want to do that because it would cost him more time and money. He never contacted us to tell us that; we had to reach out to him to get an answer. We are first time home buyers who got absolutely played by this company. This company is very, say one thing and then do another once they get their money. We gave this company a lot of money and are still left with a shower that doesn’t function properly. We are currently trying to contact Dale to come to a resolution, but he is not responding to us.

We were told our one bathroom would be fixed in 3days, not only did it take 2weeks, but it was also left unfinished. One of the workers had a tantrum, yelling at me and my husband about how the owner doesn’t run his business right and left the job. Sounded like he was quitting altogether. The tub sticks out past the wall, I don’t have a sink, they broke the green boards, they scratched my newly painted hallway walls, they left they’re trash in my house and yard and we still have to pay almost 8k. I cannot stress enough, do not work with this company.

I’m a mechanical/plumbing design engineer so when I saw the Plumber was young (first name was Colby) and in training/apprentice, I asked him specific questions to test him throughout his working on my project. He knew his stuff. Their apprentices know what they’re doing so if you get a lead plumber I have to assume they’re well qualified. They did a great job. 👍🏻