John Hazell Auto Repairs

• sales@johnhazellautorepairs.co.uk

liam

Brought a car off Daniel privately, couldn’t fault him at all, he went above and beyond for me. Very happy with my purchase. He is a good example of a decent trustworthy person.

Peter Williams

3 times now these guys have squeezed me in when emergencies have happened. Knowing I need my van for work they sorted it quick! Can't fault the guys here and the service is brilliant. Can't recommend highly enough.

Lee Sadler

Very happy with them i had a problem with a pipe hanging of the expansion tank i couldnt push the pipe on to stop water coming out so a good decant mechanic came out and sorted it out for me i will go back to them thanks

Matty B

I'd give zero stars if I could! Upon arrival the fitter looked decidedly put out when I said I'd be waiting for the car but took the keys anyway. 5 minutes later and my car's taken into the workshop. About 20 minutes pass and the tyre fitter comes out to explain he's marked one of my wheels but that it isn't too bad. He offers to get the damage rectified and there's not much I can do now so I agree. With the tyres fitted the car is pulled out and I can instantly see the damaged wheel.. it covers two thirds of the rim face. By now I'm annoyed and the spray painters attitude to fixing my wheel makes the situation worse so I leave before it gets worse. Driving round the corner I check the wheels... To my annoyance two other wheels are marked and to make matters even worse one tyre is not what I ordered. I return to the garage and they stick an old tyre on and tell me I will need to speak with black circles to rectify. I leave with one odd tyre and three damaged wheels. Not only that but every single tyre has a different pressure with over 10psi between the highest and lowest. I arrive home and immediately phone black circles about the wrong tyre and the damage caused which the agree to look into. The following day I return to have the correct tyre fitted and the manager explains he will do the fitting as the damage was caused by a worn out machine which they continue to use... My car's pulled into the bay and I watch as the door curtain rubs on the back of my car in the wind. This is just plain ignorance and a lack of respect for customer property and o have to ask them to move the curtain before any more damage is done. Luckily no further damage is caused to my wheels fitting the last tyre. It has taken over 2 months and numerous emails to have the situation rectified and all four wheels refinished. I will be staying well away from this garage and their appalling service from now on and urge anyone who cares about their wheels and paintwork to do the same.