Integraphics Ltd

I ordered some product cards from them and they printed extra business cards that I didn’t order. They said I ordered the business cards but we are shutting down the business so why would I order cards for a business that doesn’t exist. They still insisted that I pay. Be careful with them. I will never do business with them again.

I am so happy with the brochures and cards printed at Integraphics for my business! Very professional and high quality work, great customer service. I would not go anywhere else that's for sure. I highly recommend especially if you are a business owner looking for a professional quality printing - I used to go to Staples but it did not answer my needs (they could not remove the white stripe around my brochures, and the colors did not come out the way I wanted). It is well worth the results to go with Integraphics, and it does not cost much more than Staples and you get a customized service. Thank you!!!

I've been using Integraphics for a number of years to do printing and laminating. I live in Skagway and have to drive 110 miles to get there, but they have always done a quick turnaround and done the job well. I took some items to be laminated in early May and was told that it would take a week to do the laminating, even though they have always been able to do it in a day. This wasn't really an issue because I didn't need the items until the following week. I called them last Thursday to pay for the package and let them know that I was sending up a person to pick them up for me. This required considerable time and gas money. When she got to the office, the clerk said they had never heard of me. Even after she insisted that there was a package, they refused to put forth any real effort to find it. Needless to say, she was less than impressed. I needed these items on Monday, but because Integraphics isn't open on the weekend, I had to wait until Monday to call. The girl I spoke with was very friendly and said she didn't understand why there was a problem, but didn't offer any assistance other than to say that I would have to plan another trip to get them. I will be taking my future business elsewhere. I can deal with making a mistake, but the poor turnaround for a simple job, and the discourteous way my friend was treated is disappointing. I can send my products to Juneau by plane and get them back in three days, and it's far cheaper than driving to Whitehorse to get poor service and slow work.