iFix and Restore - Device Repair

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Alan Pangborn

Tower computer died on me on a Friday night. Looked around for a place that was a reasonable drive with everything else I needed to do on Saturday. Place has decent reviews but didn't get a strong vibe that they did desktop repair but took it in anyway. They accepted it without any hesitation, did warn me they were busy and they wouldn't get a chance to diagnose that day. Appreciate the warning and was fine with that. Call them noon on Monday. Was told they 'think' it was the power supply, need more testing. Okay, fine. Don't hear anything for the rest of the week. I drop by Saturday, almost 8 days on the dot. Get told 'boss is still trying to find a power supply to test'. A computer repair shop. That accept desktop repairs. That doesn't have power supplies on hand for testing. That's just unbelievable, it's just a power supply. They could use a higher rated one for testing without causing any issues. I just asked for my computer back and I won't be going back there. Giving them 2 stars as a likely explanation is that they're geared for mostly phone/tablet/laptop repairs but if that's the case they should either turn me down when I come in or at least warn me it will take longer so I can decide if I want to go forward.

Brendan Nelson

Brought my gaming PC in after a crash and apparent hard drive and SSD problems. Place says they do computers, but apparently it's a rarity for them because the rank and file employees only wanted to let their boss do anything to it. Takes about a week, during which time they were very spotty with any actual details of what was wrong beyond saying that it was a hard drive issue and they'd ordered a new one. When I got it back there was no longer an SSD and the HD they put in is substandard for a gaming pc. They did not offer me any chance to pick out a better replacement part, they simply decided for themselves and apparently picked the cheapest option.

chad smolios

Inspected my phone and tried to fix it. Determined the charging port was needed to repair and that he could do it. I told him that i was eligible for an upgrade for free and he suggested that would be a smarter option. He refused any payment even though he spent time trying to fix my phone. Honest business.

LaLa B

I ended up not getting my laptop fixed here because it was going to take a few days to receive the part. I contacted the Oakleaf location where I brought my laptop multiple times for a refund. I was told I would receive a refund multiple times and I did not receive a refund. This place is a scam. Please beware...