Hotel Aruss Semarang

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Stefanie, Elvira

Saya menginap 4 malam di Hotel Aruss Semarang dan berikut pengalaman saya: 👍 Kelebihan: • Semua staf sangat ramah dan helpful, mulai dari satpam, greeter di lobi, front desk staff, sampai staf di restoran saat sarapan. Pelayanannya benar-benar menyenangkan. • Menu sarapan sangat variatif, ada makanan Indonesia, Chinese, Japanese, Korean, Western, dll. Rasanya juga enak-enak. • Kamarnya luas (saya menginap di tipe Deluxe King Size), amenities lengkap, lampu kamar banyak dan terang, kasurnya super nyaman. • Air di shower dan bidet kencang dan stabil. • Lokasi sangat strategis, cuma 10–15 menit ke tempat-tempat ikonik di Semarang seperti Simpang Lima, Undip, dll. • Dapat welcome drink Pandan Sereh yang segar dan enak. • WiFi kencang, tidak ada kendala sama sekali. • Parkiran luas dan mudah diakses. 👎 Kekurangan: • Lantai kamar mandi sangat licin, agak bahaya apalagi kalau bawa anak-anak atau lansia. Harusnya disediakan alas anti-slip. • Handuk yang disediakan terlihat kusam dan bau, padahal ini hotel tergolong baru. Posisi gantungan handuk kurang pas karena jauh dijangkau kalau dari shower. • Pas keluar lift di lantai 8, ada bau tidak sedap yang cukup mengganggu sepanjang area dari lift menuju kamar. • Soundproof kamar sangat minim. Malam pertama di kamar 804 yang memiliki connecting door, suara HP bergetar dari kamar sebelah, pintu dibuka-tutup, hingga anak-anak teriak semua terdengar jelas. Malam kedua sampai terakhir, di kamar 819 dekat lift dengan view kota dan terlihat jalan, suara lalu lintas jalan serta mobilitas orang depan kamar dan bunyi lift sangat terdengar. Buat yang light sleeper, ini bakal sangat mengganggu.

Angie Katarina

Review sejujur-jujurnya tentang pengalamanku stay disini. First of all, buat yg mau business trip ke Semarang, aku highly recommend hotel ini. Lampu di kamar banyak hahaha. Kamarnya ga remang-remang. Lampu baca juga tersedia. Buat kerja di kamar, oke banget. Breakfast nya not the best. Pilihannya juga ga banyak. Tapi buat standar four stars, not bad kok, ga sampai mengecewakan. Ada stand mie instant, kadang ada station wingko babat, selebihnya standar lah, kayak noodle station, egg station, buffet, roti-roti. Sempat kehabisan di salah satu station, refill nya agak lama tapi gapapa. Fasilitas hotel sebagai four stars sangat memadai ya. Ada jogging track, swimming pool yg cukup besar, fitness centre yg minimalis dan ruang sauna. Lokasinya agak jauh dari tengah kota, daerah yg sering dicari pendatang. Dari masuk lobby, lift, menurutku oke banget, cenderung mewah ya. Aku kebagian smoking room, meanwhile sebenarnya pengen no smoking room tapi ga kebagian hehe. Mereka ga kasih free upgrade, the best they can offer is di ozonizer sampai bau rokok tamu sebelumnya hilang. It helps lah. Yg mengganggu adalah sering banyak suara-suara dari luar kamar hahaha. Berasa kayak bunyi jedug jedug dari tangga darurat lah, suara langkah kaki orang diluar lah dll. Berisik dan tidak kondusif buat light sleeper huhu. Tapi untung aku tipe heavy sleeper 🤣 kamarnya definitely tidak kedap suara ya. Ketika habis buka air di kamar mandi juga ada aftermath suara-suara entah dari kran atau gimana. Somehow ganggu. Tapi tolerable, agak malas juga pindah kamar kalau cuma menginap semalam dua malam. Hehe. Tapi saat aku menyampaikan keluhan, staff nya concern banget dengan kenyamanan tamu dan menjelaskan dengan seksama. Appreciate it. Walaupun mungkin tidak bisa menawarkan solusi atau kompensasi karena satu dan lain hal. AC kamar dingin. Kasur empuk. Interior cakep modern minimalis. Harga masuk akal banget. Kalau under 1juta include breakfast, very worth to consider. Oh ya lahan parkir mobil aman ya memadai. Minus lainnya lobby mereka yg ga terlalu besar, kadang saat drop off tamu ada yg kelamaan, jadi mengganggu lalu lintas karena ga bisa lewat haha. Walaupun begitu staff berusaha dengan sigap mempercepat alur. Overall lumayan puas dan might consider to come back.

AgTraveler23

This was my first time staying at Aruss Hotel for 5-night company event. From the moment we arrived until the end, the service was not disappointing. Starting from Kevin in sales and marketing to the banquet team, everyone was quick to respond and able to accommodate our needs. The room was comfortable, lunch and coffee break snacks were excellent. There were many varieties, the taste was great, and they were generous with portions. Next time I'm in Semarang, I’ll definitely stay at Aruss again. Wishing you continued success!

Getaway729139

I was looking for a hotel in Semarang for the period of 19–20 July, and I reached out to the Director of Sales and Marketing, Mr. Aziz. Despite the short notice, as I contacted him on the afternoon of the 18th, he was incredibly polite and accommodating. His response was very quick, and I received the confirmation letter promptly, which made me feel at ease—especially knowing how busy Semarang has been lately.||I arrived at the hotel around 1 PM, and the receptionist was very courteous and flexible. Although I forgot to bring my physical ID card, they accepted the colored PDF copy without any issue. The room was already prepared, even though the official check-in time is 2 PM. Welcome fruits and Moachi is prepared in the room, amazing! And the Moachi is delicious, and my wife asked to operator it was prepared by hotel, wow! (mywife and children eat the Moachi without spare for me :(||Every staff member I encountered—from security to the doorman and restaurant waiters—was amazing. The room itself was clean, tidy, and very comfortable. I will definitely return to Aruss Hotel on my next trip to Semarang. Bravo to the entire team and keep up the excellent service and high standards!