Hillside Dental Centre

The best dental clinic I've experienced. I've been with them for a few years now and each visit has been a positive experience. I had Diane clean my teeth and she was amazing. My teeth have never felt so clean. She was also very considerate of what my insurance may or may not cover. I felt no pressure to take treatment that I didn't know if I could afford right then. I was later provided with an estimate and time to contact my insurance company. Thanks Diane for your care and compassion.

First experience is five star ⭐️⭐️⭐️⭐️⭐️ for check-up and booking process. Great administration and communication with doctor. I’m leaving one star behind only because my second visit will include the actual job done by the dentist 🦷 I look forward to elevate four to five star for this review.

I would definitely not recommend this clinic to anyone. After moving near Hillside, I chose this clinic for its convenient location. Upon registering, I was assigned a specific dentist, but this was changed, and I ultimately saw a third dentist for my care. This, combined with the clinic's large size and high patient volume, made me feel like just a number. There also seems to be a high turnover of dentists here. (The reception staff, however, was always great.) I can't even comment on cleaning services, as there's currently a year-long waitlist. My primary concern stems from a severe, persistent toothache. From my very first visit about this pain, one dentist repeatedly assured me there was nothing wrong with the tooth I was complaining about, despite my ongoing discomfort. This led me to seek a second opinion from my family doctor, who confirmed it was indeed a dental issue and prescribed pain medication in the meantime. Despite my continued pain, during subsequent appointments (that I requested because of the tooth ache), the dentist recommended and performed expensive "optional" small filling restorations that didn't address the main problem. Finally, after multiple visits, my tooth unfortunately broke. It was only then, roughly six months after my initial complaint, that a different dentist at the same clinic finally diagnosed the real issue: an underlying infection and a dying tooth. I was then prescribed antibiotics and referred to a very expensive endodontist, as the clinic wasn't comfortable performing the necessary root canal themselves. My specialist later confirmed that the signs of my tooth dying were clear and should have been identified much earlier.