Great Lakes Window Cleaning

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Mary Jehnzen

I am truly impressed with the attention to detail and thorough cleaning. The 18 panes of glass in my sunroom were so clean they seemed to disappear. Based on my experience, would definitely recommend.

Sonya Frost

Our property management company has partnered for several years with GLWC to routinely clean windows in several high rise office buildings in downtown Lansing. Quality of work is outstanding and the staff goes above and beyond to accommodate scheduling needs of our tenants. Lupe, Kyle and Dan make a great team and I'm always happy to see them on site!

Rebecca Wildenthal

We have enjoyed clean windows for a number of years now. Great way to spoil yourself. Friendly, efficient workers and timely reminders of upcoming appointments. Very flexible with timing. Just a great overall experience. Highly recommend.

Kelly Morgan

Over two weeks ago, I set up a gutter cleaning with this company for a morning slot on 10-9-19. I cleared my calendar to be available all day. Forty-eight hours prior to my service I received a call from a number that appeared to be coming from New York City. The caller said my service needed to be moved to 10-24-19. I was very insistent that the original date be kept, as I would not be available later. I feel the representative was rude, but he agreed to have someone at my house in the afternoon of 10-9-19. I requested a 30-minute heads -up call which lead to another not-so-polite exchange. As of 5:40 PM on 10-9-19 I have no call and no service. Calls to the local number go to voice mail and calls to the NYC number as busy. I cannot recommend this company to any one. 12-2-19 I have read the reply from Great Lakes Window Cleaning. It was not mentioned that a employee had a broken hip. This might have heiped the situation. Also, I am female and no call was received "by a man" to give a 30-minute heads, to my cell phone. The responder should remember that all cell calls are recorded and I have no such call in my list. Also there is no excuse for rude behavior. Reviewers should note that this company did not give a written estimate and is not a member of the BBB. I would love to re-review Great Lakes if they are serious about placing me on their spring work list, come to my house, and do the job at the offered $300 ish price range. 12-9-19 On 12-5-19 I received a call from Great Lakes owner, Barry. He apologized for the misunderstanding. We set up a common meeting time and he arrived before due, on 12-9-19. Some of my gutters had already been cleaned, but I pointed out a troublesome gutter and this was promptly examined. Barry was very professional, made sure I was happy with the service provided and listened to my concerns. The previous call felt to be from New York, was actually made from Lansing. I applauded Barry for making a satisfied customer and can now recommend fully.