Grand Majestic Hotel

Grand Majestic Hotel

Abdulla Al Mubarak St, Kuwait City, Kuwait
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Email Addresses
Phone Numbers
+96522254700

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Grand Majestic Hotel
Grand Majestic Hotel

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» Location & Direction:

Abdulla Al Mubarak St, Kuwait City, Kuwait

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» Customer Experiences:

1546 Reviews
Rating: 4.40/5
Q
Q1672PSms
4

The hotel is not safe at all. I lost my gold bracelet there.|During the check-out i informed the reception. They called the staff member responsible for handling the luggage, and he told me there was no need to go to the reception - just head straight to the car, which was strange.|An hour later, I reached out to them again via WhatsApp. Unfortunately, the response I received was unprofessional - merely a thank-you message with no indication of genuine concern. No follow-up was conducted, and no staff member was assigned to address the issue. The matter was simply handed over to the hotel workers without any proper oversight, reflecting a serious lack of responsibility and poor management.|As for my gold bracelet, it was carefully placed on the bathroom mirror. Initially, there were suspicions about two people who entered the room, but now the circle has widened - it turns out four people had access to the room.|It was a terrible experience. The hotel is not safe, and the staff are not trustworthy. Unfortunately, they're not even taking the matter seriously. The fourth employee involved is supposedly on leave, and I'm expected to wait until he returns — it's ridiculous. I have everything documented on WhatsApp. The hotel is absolutely not secure. "Zero from 5 !!

N
Nourah 0o
4

The valet service was bad, had to attend a wedding and they paid for the valet but I was told it was full and had to wait for almost 2 hours. If you have a wedding/event I advise to go at lease 1 - 2 hours early. Otherwise the hotel is nice

J
Jerry
4

Amazing Stay with Exceptional Service! From the moment we arrived, Ms. Kashaf gave us a warm welcome, setting the tone for an incredible stay. The service was top-notch, and every aspect of our experience exceeded expectations. The room was superb, with a breathtaking sea view from the balcony—definitely a highlight! Room service offered a great menu with generous portions; we tried the salmon and pasta, both of which were delicious. The hotel also provides convenient basement parking, making our stay even more hassle-free. Overall, an excellent experience—we will definitely be back!

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