Flow Realty, Inc.

Matt Bixby was an absolute pleasure to work with! He was incredibly patient, responsive, and truly took the time to understand what my partner and I were looking for. His attention to detail and thoughtful approach made the entire process so much less stressful. Matt’s wealth of knowledge gave us peace of mind—we always felt like we were in the best hands. If he didn’t have an immediate answer, he went above and beyond to find it. He made our dream home a reality, and we genuinely feel like we hit the realtor lottery. Anyone would be lucky to work with him!

As first-time home buyers who both work full time, my wife and I found the homebuying process initially overwhelming. When Zillow connected us with Tom Fitzpatrick, I was admittedly skeptical. But after reading his reviews and speaking with him, I felt a sense of ease and confidence, and decided to give him a shot. I could not have been happier with the decision. Tom made the entire process as smooth as possible, consistently going above and beyond to educate, guide, and advocate for us every step of the way. What truly sets Tom apart is his dedication and support. He was incredibly responsive, always available to answer our many questions and walk us through each phase of the process with clarity and patience. He worked around our hectic schedules, coordinating home visits during events and weekends, never making us feel rushed or pressured. His communication was incredibly prompt, thorough, and easy to understand. He took the time to understand our needs, respected our limits, and never pushed us beyond our comfort zone. Even during moments when we were unsure whether to proceed, he remained supportive, always putting our interests first. Tom also went far beyond the typical role of a realtor. He helped us find and coordinate with mold remediation specialists, handled logistics with multiple third parties, and, when we were unavailable, even visited the home on our behalf. When unexpected delays arose near closing, he was proactive and instrumental in keeping things on track. Tom’s professionalism, empathy, and commitment were unmatched. We genuinely could not have asked for a better partner in this process. We would highly and unequivocally recommend him to anyone navigating the home buying process.

We connected with Matt Basteri on Zillow and are so happy we did! The first conversation we had with him indicated that Matt was different from other real estate agents with whom we had interacted. Matt was friendly and easy going but also intelligent and knowledgeable. He truly listened to our needs and wants. We worked with Matt for over a year and throughout our entire house search journey he was patient and supportive. He was also communicative and responsive which was necessary given the competitive greater Boston real estate market. As our needs changed, he was flexible and understanding. Matt showed up to almost all the houses we viewed and provided his expert opinion at each viewing on the listing, the neighborhood, pros/considerations etc. We trusted Matt and his perspective. When it came time to put an offer on a home, Matt provided helpful market analysis that ensured our offer was competitive. He made the entire offer process easy and seamless. We ended up finding our dream home thanks to Matt and are so happy! Given our positive experience with Matt, we worked with him to then sell our condo. Matt went above and beyond throughout this process as well. Having worked with Matt for over a year, we see him as a friend and would work with him in the future and certainly recommend him to anyone who needs a real estate agent. Thank you Matt!