Florida Pest Control Center

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Kim Martinez

Donovan is great! He always takes the time to investigate our complaints, and thoroughly research any issue that we're having with bugs in the office. He's very friendly, always happy and so professional. We're completely satisfied with the service provided. Highly recommend!

Julie Annie

5 star excellent service! This company and their team are professional, very kind and extremely trustworthy. I used them like 6 years when my house got a case of bed bugs after quite a bit of travelling, and with just one heat treatment-- they completely resolved the problem. Today, six years later, I called Jim and his staff freaking out and requesting an emergency appointment because I was paranoid that they came back via our luggage after more flying/hotel stays, and he sent a technician out right away. The technician was super nice and inspected both bedrooms and every inch of the mattress, room crevices, etc and he reported that there was NO bed bugs and he didn't charge for the inspection even though I wanted to pay him. For the record, I would have paid for another heat treatment if they said there was bugs -- the fact that this is a pest control service that is HONEST is priceless. If they provide a service to you, they do a great job but they don't try to sell unnecessary products/treatments even to a paranoid, insect-phobic person like myself. I'm extremely impressed with them. They are really compassionate and I'm sure I seemed like a crazy person on the phone, but they responded with kindness, calm, and just excellent service. Thank you guys so much, you are 100% the company I will call for any type of disgusting bug problem!!!!

Olivia Christian

Donovan comes to our office monthly and he is such a good help. We have been having ant issue. Once he started to come we have seen minimal ants. He listens to our concerns with the ant issues and has really satisfied the office with his work. Thank you

Jeffrey Landsman

Horrific company and customer service Sadly, we have had nothing but problems with Florida Pest Control regarding scheduling and follow through by the service representatives in the office. We enrolled in a monthly pest control plan with monthly payments (to spread out the costs) but with quarterly on-site treatment. When I called to get an approximation of what time the technician was going to arrive at our home the office insisted that we were scheduled for a different day of the following week. I know this to be factually incorrect as I would not have scheduled service for a day that I know I am not available. The office staff was belligerent and unhelpful in resolving the scheduling issue. When asked to speak with a manager the call was transferred. The manager with whom I was connected to was no more helpful than the initial staff personnel. I was then transferred to the Retention Department who were very quick to cancel our service but have yet to follow up with our request for a refund for services not yet provided along with a refund of initial service payment. If this was the only time, we had issues with this company I would most likely not be writing this review. Poor service appears to be endemic to the company.