Fifth Ave Thai Spa

Not available.

Johnathan Josephs

Upon my arrival at your hotel for a couples massage and spa day, I entrusted my car keys to your valet service, expecting a seamless experience. However, when I was ready to depart, the valet refused to return my car to me at the hotel entrance. I was informed that I needed to walk one block away to a third-party parking garage to retrieve it myself. I was never informed of this policy or arrangement whenl handed over my keys. Had I been aware that your valet service would not return my vehicle directly to the hotel, I would have made alternative parking arrangements. The lack of clear communication and the inconvenience of having to walk to retrieve my car significantly detracted from what was supposed to be a relaxing spa day. Staff took no responsibility and we very rude to me upon raising the concern.

YJ Fu

Had a 90-min massage yesterday. Service was performed by an Asian female therapist who repeatedly said she was “confused” with my pressure instructions and that she was “not sure” if she could do a deep massage today. Moreover, the therapist lacked training in both proper service manner and massage technique. Massage was at times extremely sharp and uncomfortable, resulting in discomfort and pain even a day after. Front desk did not bother to ask how the service was. Will not return.

Sara Ahmadi

Articles (multiple) that rank this place as one of the best spas are factually incorrect about the amenities -- you will not get access to anything other than a tiny steam that barely accommodate 2 people and a lounge that's cramped and noisy should there be any concurrent service guests. Go to bathhouse, shibui or any other player. Scandalized.

Luna Wang

The Four Seasons downtown offers one of the best sanctuaries in the city. It’s a small spa tastefully designed with neutral tones throughout. The staff are friendly and competent and provide one of the best booking experiences I have ever had. Massages are wonderful, everyone is a seasoned therapist so you can’t go wrong:). Worth the splurge! Also opens on thanksgiving and other major holiday.