Edible Arrangements

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I_d_k___1

Did an online order and went to the store for pickup at time that was stated during order. Sign on door said they were temporarily closed. As I was leaving store employee was pulling up. No big deal. Go in and she couldn’t find my order. Went to the back made a phone call. Still couldn’t find my order. So I pulled my order up on my phone. She went back and came out with my order. It had no card or anything else. She went to the back to get the cheesecake that went with it. Luckily as I was standing there I looked at the fruit and the strawberries were covered in mold, the pineapple was white, and green apple was brown. The employee came back and I showed her what was on the platter. She apologized. At that point I just wanted a refund bc she had no other option to send me with. I had been there 30+ mins with nothing. So she then tried giving a refund and couldn’t bc the system was “down”. She said she could call her manager Ericka or I could the following day and get it resolved. So I will follow up tomorrow. I understand staffing shortages are everywhere, but this was completely unacceptable to try and sell.

Sarah Heyworth

I have ordered twice from here from grandparents in the last 2 months, new years and my grandma’s birthday. Everything was delivered on time and correctly; I had a bit of an issue on my second order just because my grandparents were going to be out of the house for a portion of the day, and after a few calls, they were able to adjust the delivery date to the later afternoon. I am very thankful they worked with me and my grandma is always happy to get chocolate covered fruit from here. Thanks again!

Becky Watkins

Super cute edible arrangements, neat and clean shop and the young lady at the counter was so very helpful! Highly recommend.

Donna Rivers

I ordered a platter as a thank you for a business. When they tried to deliver the business had closed at noon on a Friday. I really didn't know what to do because it was going to be the weekend. I figured I would lose out on my money. I forgot about it, and then got an email it was delivered this past week. I appreciate the customer service. It's rare these days, that's why when it's good I like to acknowledge them. The quantity if fruit always seems to be good as well.