Club Fitness - O'Fallon IL

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Sam Tackett

Fine gym, signed up a couple months back, I'm moving now so I needed to cancel my membership. They are charging me 150 to cancel because somewhere deep down in the fine print, it was a yearly agreement. This is incredibly misleading as when I signed up the attended turns you to a kiosk with waivers that I should have read with a fine tooth comb. It is misdirecting towards thinking it's a true monthly fee. It is not. You agree to paying for a year at a time in "installments". I guess the scammy gym won this one.

Amanda B

We have tried to cancel our membership for the last month now. We downgraded to the lowest tier membership, but they keep charging us for the other rate while having removed the privileges that come with it. We haven't been reimbursed, so the next step is to cancel. However, there is never a manager present, and now we have been told we need to pay a cancellation fee even though they've been overcharging. The gym itself is pretty nice, so there is that. Club Fit as a whole, however, really went downhill when they upped the prices but took away amenities at higher membership levels. We will not be going back once we can finally cancel after being Club Fit members for years.

Cheenee Mendoza

I love CF! I love the staff here, they're always so friendly. ❤️ One time, my husband had an issue with the automatic payment, and they were sooo sweet about the whole situation. Also I LOVE the women's gym. Their smoothies are mid, though, but overall, it's a pretty great club! Update: The women's bathroom is always gross, like someone always has a blow out and I don't blame the staff cause I wouldn't clean that nasty ish.... Anywho, everything else is good. I LOVE the stretch room but it seems like the staff also loves them cause they're always in the massage chairs I'd like to use but again I don't blame them cause if I was on a break I'd definitely take advantage of that!

Jasmine Banks

First, I want to start off by saying I’ve been a member of club fitness for YEARS! Never have I ever been treated in the manner that I have for the past couple days. I have paid the premium membership to have my son’s attend the kids club while I workout and I have NEVER had an issue until this past Monday. Colton at the O’Fallon, IL location yelled at my child, kicked walls and slammed doors because he was upset that my child had a soccer ball… Colton also told my son “I don’t care what your mama says” as to say I can’t protect him smh. The whole situation was disrespectful and disheartening towards myself and my child. As a PAYING customer. I should feel comfortable leaving my children to play in the kids club while I workout. I WILL NEVER bring my children back to this location nor will I recommend anyone else bring their children here.