Bryant's Kar-Gard

Not available.

David Scott

I needed a timing belt replaced on a car I purchased and gave them a call. From the first call, they were extremely helpful, friendly and knowledgeable. They were able to quote me a price over the phone and didn't need me to bring it in, which a few other shops requested. I was able to schedule an appointment for that week, which was great. After my repair, I had an issue with another belt that was replaced. I gave them a call and they said I could bring it in and they took care of it. When I took it in, it was rectified within 5 minutes. I have to say, they have provided excellent customer service and I do plan on using them again for any repairs I may need on my vehicle.

Gresham Brown

I had a rattle coming from somewhere in the dash of my 2013 Camry. Initially, we thought a component on the steering column would need to be replaced (which was rather expensive). When they removed the steering column and were able to take a closer look, they determined that it was only a small bushing that needed to be replaced. This turned the problem into a much less expensive repair! I appreciate Japanese Auto's integrity and willingness to only repair what is needed. I have brought my cars to them for years and have only had positive results.

Rodney Sorrell

If You Have A Older Z car they will not work on it. Basically If the kids working there can't plug it into a computer they don't want to get there hands dirty. I Do Not Call Them Mechanics !!!

Garrett Grainger

I called Japanese Auto Specialists to inquire about labor costs for my 1991 Mazda Miata. To my surprise, they refused service because they "do not work on anything older than 2000." That policy does not make much sense, especially for a shop that claims to specialize in Japanese vehicles. Many Japanese models span across the 1990s into the early 2000s. For example, NB Miatas started in 1999 and continued until 2005. They share the same basic platform as the earlier 1990 to 1998 Miatas, just with some updated parts. Would they refuse a 1999 Miata and accept a 2000? It seems like an arbitrary cutoff that does not reflect how these vehicles were actually built. After reading other reviews, it is clear I am not the only one who has been turned away. Other customers with 1990s Hondas and similar cars have had the same experience. What is confusing is that the shop will publicly respond to negative reviews saying they will "address the issue," but even after a year nothing has changed. If you drive a newer model, maybe you will have better luck. If you own an older Japanese car, the very type of car this shop claims to specialize in, it is probably not worth your time.