BJ's Landscaping LLC

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Hattie Franken

Adjusted from 1 to 4 stars as first impression matters. Property Management hired them and just one guy showed up after Mondays storm. When he saw the tree he said he quoted too little and needed to negotiate a new estimate. Even though they initially underestimated the job, Mike was great, He never was the issue. He got hurt and took care of himself like he should. He called me the next day apologizing profusely that he was yelled at due to the initial review. Apparently the person he reported himself sick to was on leave and manager called me later that they figured out that was the reason. As stated Mike was not the issue. HR dropped the ball. Mike really took responsibility. He came across like a professional. That aside they released a 3 man crew after and it took them 6 hours after the work Mike had put in last Tuesday. The job is mostly done and Michael is getting stump killer on it as promised. The only issue left is that they didn't go into my neighbors yard to haul the branches, but tried to pull them over the brick wall, she did allow them into her yard from her house. All the cinder blocks are still missing, I'll address that with property management as the neighbors side is still a mess. Which we noticed later in the evening. Management asked if I would update the review. All actual laborers have been great. Miscommunication happens, but always value your employees. Your employees are you business and they can go somewhere else, just like customers.

Nicole Welling

Very frustrated - paid $185 and specifically asked for weed treatment - the weeds are thriving so I essentially paid $185 to have the lawn mowed. The crew was late so I assumed maybe they forgot to spray and asked if maybe they could come back and spray when I noticed the weeds were growing back up a few days later. It’s been weeks now and they haven’t sent anyone. Asked me to set up another appointment and then never offered any times. I followed up again and even gave them a heads up that I was going to write this review and still no response. I recommend finding someone else to take care of your yard!

Patty LAVIN

1) Was charged double fee for 1st time service for additional work. Only worked 40 minutes for $150 and never made over charge right. 2) Was never asked about over seeding so we requested over seeding for winter lawn 2 weeks ago and was told owner would make contact. Still have not heard back. 3) Was told irrigation would be addressed as part of initial visit. Find out only sprinklers system timer is checked as part of service. Sprinkler timer was still too much as flooding in areas continued. 4) We have hired an outside company to investigate leak. 3 Sprinkler heads were broken and one section of sprinkler system was timed too long as it was flooding the area as per licensed contractor. 5) Every other week service was rescheduled by one to three days. This company was certainly not above or beyond nor did they deliver on promised service.

Mark Poese

I have a landscape voucher through my insurance carrier, and they directed my request to BJ's Landscaping. I submitted the request on 3 June, very early in the morning. BJ's accepted the job (per my insurance company), but they had not contacted me by 11 June, even though I called half a dozen times. I had my insurance company cancel the service with BJ's and use a different provider who called me within 10 minutes.