Bill's Quality Automotive

Not available.

stuffy

I called them mid december asked them about my truck, it needed the fuel system redone and the carb set on it and tuned they quoted me 4 hours for it. Originally they told me it would be done before new year's, everytime I would call and check up on an update. They told me they would call me back in an hour and they never did. So I would call the next day and i was told the same thing. Eventually I got ahold of the mechanic shop owner and he told me he would have it done by mid week. So even still after calling I could not get any updates on what was happening with my truck, so I drove down to the shop and I walked in and asked the guy about an update and he went and got the owner. The owner looked at me and asked me for my name, I told him and he just said give him his keys. He didn't want to talk to me.

Judy Hicks

We began using Creitz Automotive when we moved to Tulsa five years ago, and have never considered using the services of anyone else. The staff are friendly, knowledgeable, and accommodating, and their prices are very reasonable. We highly recommend them!

Marsh Christmas

Update 3 days later, I review PEOPLE more than service and they just reached out...I don't ever speak on the phone but these folks actually CALLED ME to discuss my review so I see ,(I never had a doubt that they cared but...), they CARE. As i say later in this review, I would still use them but I'll certainly wait for all my answers so I know everything is done the way I need it done. I've changed from 5 star to 2 star because of an issue, THEY CALLED ME so 4 stars now This review is from... let's call it a year ago. I Had a Jasper put in my car 7000 miles ago. Took it back in twice which they took care of then the 3rd and 9th and 11th time that my egr went bad, I took care of it to honestly not bother them. I paid over 7000 for a 3.8 Jasper but I figured to pay 5 grand in labor, it would be perfect, meaning EVERYTHING would be changed ya know, maybe the original cause of the motor blowing. 140k on a 3.8 series 2 is VERY LOW. I asked them to let me know what caused it because I run car lots with mechanics on payroll so I know they usually find out what causes the motor to blow so it won't happen again. I asked and he didn't know but was going to find out, well I was so excited to have my car back after being without it for (no joke) over a month that I just figured they fixed it so I didn't need to know. I actually WANT people to make a living but I also want the job done correctly. I'm not complaining about the time it took, things happen. I'm not complaining about things left unhooked. I'm not even complaining about me having to take care of an issue that they couldn't... Again things happen. I'm upset because of I had not ACCIDENTALLY found this issue my motor would have blown exactly 6 months after warranty. For 7 grand on a 3500 job change EVERYTHING that can come back to hurt your customer. Id actually go back to these people so I'm not telling YOU not to, I'm telling you to know you are paying full price so do your homework and make sure it's done fully.

shari inglish

They came recommended to me. My van was making a ticking sound. They repaired it quickly and for a very reasonable price. I want thank you them very much. I highly recommend them if you are looking for a good mechanic. Look no further!