Balance In Life Spa

Spa was fantastic both Karen and Sylvie were wonderful we had a facial, and a manicure, pedicure. We were able to use the saltwater pool that temp was just right.

My friend and I had pedicures done on Saturday. We had the upgraded version with the hot stone massage. The girl that my friend had I believed her name was Sarah was wonderful. She used more lotions and more towels to keep her legs warm. Etc Just an overall better experience. I believe the person that did mine was Katie. Going on about how the hot stones burnt your hands was not necessary. Perhaps don’t take on providing that treatment! I said no worries just do a massage without the stones. She agreed and said she would provide a great massage instead. Well that didn’t happen. Advise…don’t take on providing treatments you can’t do!

I've been to this spa twice. I booked a full-body massage for an hour and a half and a face massage for $350. When I first visited, I was surprised by the dirty ceiling. The ventilators and ceilings were full of cobwebs and dust. And on my second visit, I received the worst service without skills. Especially, I made a reservation for two people a month ago, but only one person was booked. The staff at the front desk waited for three hours Two people told me to get a massage. They were irresponsible when they saw my 70-year-old mother who drove two hours without saying sorry. The massage was so messed up, too. I only put up a hot towel and spent time. His massage hands were weak and insincere. The manager who manages the spa needs disciplinary action.