
Baby Steps London
Baby Steps London offers personalized baby products and gifts crafted for memorable experiences.
Photos of Baby Steps London

Services Baby Steps London offers
Baby Steps London provides a range of services to make your shopping experience unique.
- Personalized baby gifts
- Free UK delivery
- High-quality, baby-safe materials
- Eco-friendly options
- Seamless online shopping
- Tracked purchases over £15
- Exceptional customer care
- Custom embroidery on products
Baby Steps London business numbers & email addresses
No phone number.
Location & directions
UNIT 4A, Ashmead Business Centre, 1F North Cres, London E16 4TG, United Kingdom
Service hours
| Thursday | 9 AM–5:30 PM |
| Friday | 9 AM–5:30 PM |
| Saturday | 9 AM–5:30 PM |
| Sunday | Closed |
| Monday | 9 AM–5:30 PM |
| Tuesday | 9 AM–5:30 PM |
| Wednesday | 9 AM–5:30 PM |
Baby Steps London overview
Baby Steps London is your go-to destination for beautifully personalized baby products, designed to celebrate your little one’s journey. We prioritize quality and safety, providing parents with eco-friendly options that ensure lasting memories. Our seamless shopping experience and excellent customer service set us apart, as we help families commemorate milestones with unique gifts. Discover our range of accessories and keepsakes, all crafted with care and attention to detail for timeless treasures.
Send letters & parcels
To send letters or parcels to Baby Steps London, please use the mail service to the address provided on our website. Ensure that your items are securely packaged and labeled with our full business name and address. Once received, we will handle your correspondence with care and provide any necessary follow-up.
Send a resume or CV
If you want to send your resume or CV to Baby Steps London, please post it to the office address available on our website. Make sure your application is neatly organized and includes a cover letter, highlighting your skills and experiences. We will review all submissions and contact suitable candidates for further discussions.
Business highlights
- Personalized products
- Eco-friendly materials
- Free UK delivery
Accepted payment methods
Customer experiences
Our customers love the unique, personalized touch that Baby Steps London adds to baby gifts. They appreciate the quality, safety, and eco-consciousness of our products. We invite you to share your experience, as your feedback helps us grow and serves as a guide for other families looking for the perfect gift.
Returned a few parcels in which I brought on TikTok, claims I returned the wrong items u tried to ask what I returned but got to answer. Says all her packages are opened under cctv. Definitely wouldn’t recommend this company
Ordered an outfit worth almost £100 says it was delivered to a neighbours house when I contacted I was accused of having the parcel myself? Then they told me to leave it with them so they can resolve it with the post office that was 3 months ago and when I have contacted them about it, she has had a terrible attitude. I have contacted trading standards as I am now out of pocket and they couldn't seem to care less.... avoid at all costs.
Placed an order over two weeks ago for 3-5 day delivery. Still haven’t received it or any form of contact confirming dispatch/ tracking etc. Contacted them via email on several occasions they are unresponsive on most occasions. Have now come back to me 5 days ago to say that my order was delivered almost two weeks ago and they will provide proof within 24 hours but I have not received anything of the sort and they are now ignoring my emails again. Avoid at all costs
I should have read some of the reviews here before placing an order. Awful customer service!! AVOID! AVOID!!! Long story short, I placed an order early December 2020, I received the wrong product and they asked me to send it back promising that they would refund me the postage fee. After going back and forth, I didn't receive the correct order and eventually I asked for a refund as they were just giving me false information each time I contacted them. Oh my, the refund was another story. I was promised that I will receive my refund and a text confirmation. I did not receive anything! and no communication at all. They won't bother contacting you at all!! I mean why would they if they are gaining money by ripping people off. I then decided contact them via Facebook and told them that I was going to publish my complaint and report them to the trading standards. Only after that, a lovely lady who manages the social media agreed to help me get my money back. I finally got my money back after 2 months of given a run around. I gave up on chasing them for my postage fee (I paid for a recorded delivery), I still haven't received my money. All I would say is AVOID this store at all cost.
FAQs about Baby Steps London
What products does Baby Steps London offer?
We provide personalized baby products such as backpacks, bath towels, blankets, bodysuits, comforters, and gift sets.
Do you offer free delivery?
Yes, we offer free UK delivery on all orders.
Can I personalize the products?
Yes, all our products come with personalization options, such as custom embroidery.
Are the materials safe for babies?
Absolutely, we ensure our products are made from high-quality, baby-safe materials.
What payment methods are accepted?
We accept a variety of payment methods including American Express, Apple Pay, PayPal, and Visa, among others.
