Alpha Heating & Cooling Llc.

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pamela

From the initial phone call until the HVAC unit was installed my experience with this company went far beyond my expectations. Jay took the time to answer all my concerns and questions with both patience and a great sense of humour (I asked a lot of questions!). He put me at ease as we went through the process of securing the loan which was quick and easy. The men who installed the system were as excellent as Jay. Joel was patient and answered ALL my questions regarding the tearout and new installation. Everything was done in a professional manner. In the past I’ve had contractors come to my home, felt uncomfortable with their responses to my questions regarding cost as well as work that they said I needed. I decided I couldn’t trust them and didn’t use them. What a different experience with this company which I highly recommend.

Dawn Carter

I just had my attic insulation removed and replaced, also got the radiant barrier. My installation went very smoothly, and everything looks so nice and clean. Jay was wonderful, he explained everything and answered all of my questions, a very nice gentleman. It’s only been a few days, but my house holds the temperature so much better than it did. I highly recommend doing this to your house, and ask for Jay. Thanks Dawn Carter

CMH Plumbing Solutions

My system went out on a Sunday, Quality 1 came out and serviced it the same day!! They got my system temporarily running which was surprising becuase I knew it needed to be replaced. They then came back out monday, and provided me with a very competitive quote including duct cleaning. We are a plumbing company that deals with other contractors and we know based off of experience the good ones from the bad ones, these guys are the good ones!

Megan

The absolute relief I felt working with such an honest and organized company after dealing with a different HVAC company that overcharged us and failed to provide any documentation was so welcome. Immediately when I called Quality 1 Energy Systems in a panic and on the verge of tears I knew that I was in good hands from the moment they answered the phone. They have truly gone above and beyond by getting someone out to us ASAP to diagnose our AC issues, and the technician who came was incredibly professional, knowledgeable, and thorough. We received a detailed report with photos showing everything that was inspected and what needed to be repaired - everything was clearly laid out, which was not our experience with the other company we had worked with. It's a HUGE comfort knowing that we can trust and rely on Quality 1 Energy when we need them most. We haven't completed the repairs yet, but based on their transparency and professionalism, I have no doubt we'll continue to be thrilled with their work and I will be sure to update my review again after the repairs are completed. We plan to stick with this company for all future maintenance because they've earned our trust and treated us like family. I would highly recommend Quality 1 Every Systems for any of your AC or heating needs! UPDATE: Just as I had assumed, Q1ES continued to go above and beyond expectations. I'm updating this review as I sit in my COLD house after they completed my AC repair this afternoon (they arrived early and got the job done quickly too while still being extremely thorough). Zak even personally stopped by to check-in, which showed me even more just how great these guys are and how much they truly care for and value their customers. I will always choose to work with family-owned companies after this wonderful experience. I am SO grateful for Zak and his entire team for their hard work and high-quality service and look forward to being a lifelong customer!