Ainsworth Hot Springs Resort

Everyday they just close whenever they feel like it and staff is very rude. Drove up to the drive thru for them to turn the lights off while I am at the ordering screen and refuse to serve me 30 minutes before they are suppose to close. Sometimes they close a hour early without any notice at all. As someone who spends 30-40$ daily at Tim hortons this is by far the worse location I have ever been to in my life. I would rather drive 45 minutes each way to Houston then I would spend money at the Smithers location. 6 years of constant bad service rude staff and disappointment after disappointment. This location needs a big change in management.

Worst service i got from smithers tim hortons i just ask them for caramel ice macchiato and they gave me ice coffee even though customer service was not good at all employees are rude as hell……even tho the food was also not fresh at all, lettuce was in dark colour and rest of the food don’t even have lettuce in it

This location in Smithers is the worst tim Hortons I have ever seen. They open and close whenever they feel like it and when they are open they cant get 1 single order right something needs to change.