Acton Urgent Care

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April Shen

One of the worse urgent care clinics; they seem to never be able to be on time or stay on schedule. I’ve always had to wait 45min to an hour before I’m seen for a scheduled appointment. They really need to do better at scheduling, make the appointments longer or better with time management of patients. I’ve always had work planned 2-3 hours after and still end up being late for work. The nurses and health care workers are so used to it as well, their attitudes are terrible. They will just put you in a room and make you wait for 45 min without any explanations and when you ask them what’s going on, they just reply they are really busy. No apologies or checking with the doctor. Honestly, this will be the last time I visit this clinic. Come here is you want to wait 2hours even though you made a scheduled appointment. Photo for attention as I’ve been waiting for the past hour.

Lia Martinez

My daughter and I visited this urgent care on October 10th around 7 PM, and I was so impressed with the entire team. The staff were incredibly caring, patient, and informative throughout the whole visit. The receptionist especially stood out — she was exceptionally friendly and compassionate, which is something you rarely see in urgent care settings. She made the check-in process smooth and welcoming. The doctor was also splendid, taking the time to listen, explain everything clearly, and ensure we were comfortable and cared for. Overall, this was one of the best urgent care experiences I’ve ever had. I truly appreciate the professionalism and kindness of everyone on duty that evening.

Hessa Alhammadi

I will start from step one I walk in. They will come explain make it easy sign in and try to be faster to see the doctor. Second step the nurse. She was very, very fabulous. A good dealer with the kids know how to handle and make it calm for my child. He was scared feel very pain. What she do is magic third one the doctor she was more than good more than excellent. I am so happy for my visit today and my experience. I really highly recommend it for what I’ve been trained today. Thank you very much. 1. Dr : LY 2. Nurse : tamara 3. Front desk : Susan

KateLynn Plotnick

The most lovely staff I’ve ever encountered at an urgent care! They were so helpful and sweet to my five-year-old who came in with a broken finger. They were so efficient and quick on a Saturday!